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Verify that the associated product feature is active in the site collection by following the instructions for Activating a Bamboo Site Collection Feature. If you are wondering which Site Collection Feature to activate for your product, refer to.
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If the product feature is active but you still have problems adding it to the site, deactivate it and then activate it again.
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If the product feature is not available to the site collection, verify that the product was successfully deployed to the Web Application. Deployment status can be verified in SharePoint Central Administration > System Settings > Manage Farm Solutions. If you are using WSSv3/MOSS, its in SharePoint Central Administration > Operations > Solution Management.
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If the product does not appear in the list of Farm Solutions in Central Administration, it hasn’t yet been installed on the farm.
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If the product shows a status of “Error” in the Farm Solutions list in Central Administration, Retract and then Remove the solution before running the Installation/Setup Program again to reinstall it. Refer to How to run the Installation-Setup Program for more information.