Toggle Anonymous Access

Toggle Anonymous Access

Step Action Result
1. Navigate to your site contents and open the Bamboo KB Client Configuration list. KBclientConfig.jpg
2. By default, this list is set to use a designated account to access data, so the end users can be anonymous. If you are using the KB internally and won’t have anyone accessing it anonymously, edit the item and uncheck the Use a Designated Account to Access Data checkbox. EditConfigLIst.jpg
3.

You can keep this box checked if:

  1. you are using a designated account to search and display articles from the KB Admin site
    or
  2. you are allowing anonymous access to the KB Client site.
DesAcct.jpg
Either way, you need to enter an email address associated to your designated account.
Or you can uncheck the box and not use a designated account. BambooError.jpg
Either option will eliminate the error message from showing up on the front page when you first create a KB Client site.