My Bamboo

My Bamboo

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A key principle of The_Bamboo_Way is the recognition that SharePoint is as much a journey as it is a technology platform. Our goal is to provide you with just the right tools at every stage of your journey and to help you optimize your experience when working with our products. MyBamboo.jpgWe provide you an easy-to-use interface called My Bamboo that lets you manage your products.

You can utilize My Bamboo either by clicking on one of the Tiles or by choosing one of the links in the Footer below the Tiles. Each link is described in detail here, including some articles not found specifically in My Bamboo, but may assist you in understanding the full scope of options available to you as a Bamboo customer.

CreateATicket.jpgThe blue box on the left side of the tiles will have your purchased products pre-populated so that you can quickly create a ticket based on that product. Each of the tiles is described below:


 

The Tiles
 

Home.jpg

Your MyBamboo Password

 

 

Welcome.jpg

Getting Started with My Bamboo

 

 

MyTickets.jpg

Video: How to Create a Ticket

My Tickets

Shared Tickets

 

 

NewVersions.jpg

New Versions

 

My Profile

Shared Profiles

 

 

MyOrders.jpg

My Orders

Shared Orders

 

 

Subscriptions.jpg

Sign up for Alerts

 

 

SupportContracts.jpg

Support Plans

How to Renew Support

Billing and Contact

 

 

TSL.jpg

Toolkits, Suites, Libraries

 

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My Support My Orders Subscriptions My Account My Information Support Resources

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