You configured your List Search Simple to search in all columns. The end user entered search criteria he/she knows should return results, but the search reports No records to display.
The Search in all columns for feature uses the SharePoint Search. Since you don’t see an error, we know the Search Service is configured. If you searched for the same terms using the SharePoint Search, we expect that you would not find results there either. The lack of results could be due to:
- The list you are searching isn’t indexed. Check the Advanced Settings page for the list to ensure that items from the list are allowed to appear in search results.
- The list you are searching is configured to allow items from this list to appear in search results, but the crawl/index hasn’t run successfully in awhile. Check the status of the search index/crawl process to ensure it is working as expected.