Verify an Answer or Suggest as Answer in Discussion Board Plus

Verify an Answer or Suggest as Answer in Discussion Board Plus

Any reply can be marked as a Verified Answer, whether it was first marked as a Suggested Answer or not. There can be only one Verified Answer. The steps are slightly different depending on which version of SharePoint you are using.

SharePoint 2010:

Decision Action Result
Mark a reply as the Verified Answer

In the Forum view of the discussion board within the reply you want to verify, click on Verify Answer.
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NOTE: If you do not have the required permissions to verify an answer or if the Verify Answer feature is not enabled in the Forum Settings, you will not see the option in the toolbar at the top of the post.

After you click Verify Answer, the post will be shaded yellow and your name will appear at the top of the replies to show that it was “Verified by [Your Name]”.

The reply will also be moved to the top of the list, directly under the original post.
If another post was previously marked as the Verified Answer, it will be unmarked and returned to its normal position in the thread.

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Suggest as Answer To suggest a reply as an answer, in the Forum view of the discussion board within the reply, click on Suggest as Answer.
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After you click Suggest as Answer, the reply will be shaded green and your name will appear at the top of the post to show that it was “Suggested by [Your Name]”.

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NOTE: If you do not have the required permissions to suggest an answer or if the Suggest as Answer feature is not enabled in the Forum Settings, you will not see the option in the toolbar at the top of the post.

Undo Verify as Answer If you are the topic creator or a forum moderator and decide that the post is not really the answer, use Mark as Not Answer to remove the suggestion or click Verify Answer on a different post.
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If the post had been a Verified Answer, it will be removed from the top of the list and returned to its normal position in the thread.

NOTE: Only the user who marked the post as Suggested or Verified, the topic creator, or a forum moderator can Mark as Not Answer. For more information, see Permissions in Discussion Board Plus.

Delete an Answer

Discussion Board Plus uses the built-in SharePoint permissions to determine what actions a user can perform in a Discussion Board Plus list. For a description of permissions required to perform actions in forums, see Permissions in Discussion Board Plus. In addition to the default permissions provided by Discussion Board Plus:

  • Administrators and Moderators can add, update or delete any forum topic or post.
  • Members can add topics and posts, but can only edit or delete their own topics/posts.
  • If a read-only account is configured in the Forum Control Panel, anonymous users can read topics and posts but cannot add new topics or posts.

SharePoint 2013:

Decision Action Result
Mark a reply as the Verified Answer

In the Forum view of the discussion board within the reply you want to verify, click on the ellipsis (…) and select the option Verify Answer in the Context Menu pop-up.

VerifyAnswer.jpg

NOTE: If you do not have the required permissions to verify an answer or if the Verify Answer feature is not enabled in the Forum Settings, you will not see the option in the toolbar at the top of the post.

After you click Verify Answer, the post will be shaded yellow and your name will appear at the top of the replies to show that it was “Verified by [Your Name]”.

The reply will also be moved to the top of the list, directly under the original post.
If another post was previously marked as the Verified Answer, it will be unmarked and returned to its normal position in the thread.

VerifiedAnswer.jpg
Suggest as Answer To suggest a reply as an answer, in the Forum view of the discussion board within the reply, click on the ellipsis (…) and select the option Suggest as Answer in the Context Menu pop-up.
SuggestAsAnswer.jpg

After you click Suggest as Answer, the reply will be shaded green and your name will appear at the top of the post to show that it was “Suggested by [Your Name]”.

SuggestedAnswerGreen.jpg

NOTE: If you do not have the required permissions to suggest an answer or if the Suggest as Answer feature is not enabled in the Forum Settings, you will not see the option in the toolbar at the top of the post.

Undo Verify as Answer If you are the topic creator or a forum moderator and decide that the post is not really the answer, use Unmark Verified Answer. Click on the ellipsis (…) within the reply you want to change and select the option Unmark Verified Answer in the Context Menu pop-up. The post will no longer be highlighted yellow in the thread.
Delete an Answer

Discussion Board Plus uses the built-in SharePoint permissions to determine what actions a user can perform in a Discussion Board Plus list. For a description of permissions required to perform actions in forums, see Permissions in Discussion Board Plus. In addition to the default permissions provided by Discussion Board Plus:

  • Administrators and Moderators can add, update or delete any forum topic or post.
  • Members can add topics and posts, but can only edit or delete their own topics/posts.
  • If a read-only account is configured in the Forum Control Panel, anonymous users can read topics and posts but cannot add new topics or posts.