Password Reset provides two types of authentication for password reset requests: email confirmation and security question & answer. Depending on how your admin has configured the web part, when you reach a page that contains Password Reset you will see one of two different views.
| Should your admin configure the web part to send an email for a password reset, the web part will look like this: | |
Simply enter your User Name and Email address. An email will shortly arrive that includes a link. |
Just click the hyperlink inside the email body to reset your password. |
| If the web part has been configured to use security questions, the questions that the admin created for validation will display within the web part. | |
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If you enter the correct answers, Password Reset displays an auto-generated password using a complex password algorithm. If you do not see the display immediately, it could be that your web part was configured differently. Either your account will be unlocked automatically, enabled automatically or you will need to reset your password the next time you log in.  Image displays three choices an admin can make when configuring Password Reset. |
| If the web part is used on an anonymous access site, an additional captcha challenge will be presented. | |
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Just enter the text displayed in the provided text box, in addition to the other required fields, to reset your password.
If needed, an alternative text string can be displayed by simply hitting the refresh icon. |