Bamboo Knowledge Base Admin Site Lists and Web Parts

Bamboo Knowledge Base Admin Site Lists and Web Parts

Knowledge Base Overview


For the Bamboo KB Admin site, the following lists and web parts are used. All of the Web pages for the web parts are stored in the Site Pages Document Library.

Name Type Description Description
Bamboo Article Questions and Answers List A discussion board list that stores all questions from the KB Client site and answers from the KB Admin site through the Answer Questions link on the Quick Launch bar. N/A
Bamboo KB Answer Questions Web Part Allows KB Administrators to post the answer to end-user questions in the Bamboo Article Questions and Answers discussion board while at the same time e-mailing the answer to the end user. Required
Bamboo KB Article View Counts List Determines the number of views for each article in the Knowledge Base. Do not modify this list. No. Do not modify this list.
Bamboo KB Articles List Stores all articles created for the Knowledge Base. Uses content approval to restrict articles from being published before they are reviewed or approved. Articles are published to the KB Client when the Status column is set to Publish. The Status column must be set manually and does not require the Content Approval Status to be set to Approved in order to publish the item. The Content Approval feature in this instance is meant to be a KB Administrator reviewing tool only. N/A
Bamboo Category Search Web Part Allows KB Administrators to search article categories using specific criteria. Required
Bamboo KB Categories List Stores the categories used to organize the Knowledge Base. N/A
Bamboo KB Configuration List List Designates the name of your e-mail server and the e-mail address from which e-mails will be sent Required
Bamboo KB Ratings and Comments List Stores all ratings and comments for each article submitted by KB Client users along with a status (i.e. Submitted, Rejected, Published) so the KB Admin can review the submitted comments and determine which comments are posted to the KB Client site. N/A
Bamboo KB Search Web Part Allows KB Administrators to search articles or comments and ratings to determine their existence, their publishing status and article content approval status. Required
Bamboo KB Tag Cloud List Stores all tags created for article association, the number of times the tag has been used and in which articles it has been associated. N/A
Bamboo KB Tree View Web Part Displays the category tree on the Home page for navigating the Knowledge Base as well as the Most Popular Articles list and the Latest Additions list. Required
KB Picture Library Library Stores all pictures uploaded during article creation N/A
Workflow Configuration List List The Workflow Configuration List is part of the Workflow Start Feature optional component for users who have Workflow Conductor installed with SharePoint Knowledge Base, or users who wish to use out-of-the-box SharePoint workflows. Use the Workflow Configuration List to create buttons, located in the ribbon, for workflows automated processes, such as article or comment approval or article publishing. See: How to Use Workflow Conductor for Process Automation in SharePoint Knowledge Base Solution Accelerator. Optional, unless Workflow Conductor is installed.