About the Installation Files

Options for Installing

image showing install files for Tree View web part When you extract the product EXE to a location on your SharePoint server, several folders are created that contain installation files and Setup program configuration files. The root level of the extracted file system includes the file Setup.bat, which launches the Setup program. The list below shows the installation files for the Tree View Web Part, as an example.

For manual installation, you will access the following folders that contain installation files:

Component.wsp: There may be several folders with names ending in .wsp, depending on your product. Each WSP folder contains the installation files for a specific SharePoint Solution. One or more SharePoint Solutions may be installed for each product component.
docs: Contains the Installation and Licensing Quick Start Guide.
misc: The MISC folder includes miscellaneous files, including PowerShell scripts for manually installing or uninstalling the product.
msi: If a MSI folder exists for your product, it could contain multiple files ending in .msi. Each is an installation executable. Some MSI installers in the msi installation folder have both a 32-bit and a 64-bit version. The 64-bit version will include .x64 in the file name. Run the version of the MSI that is appropriate for your operating system. Do not install both.
res: Contains files required by the Setup program but not necessarily needed during a manual install.

A license error occurs after successful license activation

SYMPTOM

You followed the directions in Activating Your Bamboo Product License successfully activated your license. However, when you go to a page where the web part is used you see a license error:

license error on web part page.png

CAUSE

If this happens immediately after successful activation, the error is typically that one or more WFE servers on the farm do not have an activated license. If you are sure all servers have been successfully activated, another cause could be that a trial extension file (.lic) remains on one of the WFE servers in the farm and is causing a conflict.

If the license error happens after you have been using your activated product for some time, the cause for the issue could be that the hardware profile of one of your WFE servers has changed. Bamboo product licenses are tied to the hardware profile. If that profile changes (i.e., you add a new hard drive), the license needs to be re-activated. See How to move your Bamboo Product License to a new server for resolution information.

RESOLUTION

Confirm that there are no Bamboo trial extension files (Bamboo.lic) on the any of the WFE servers. Follow these steps:

Step	Action
1.	From the SharePoint server, use Windows Explorer to drill down the inetpub folder structure to locate and access the appropriate virtual directory for the web application where the license error appears.
1.	Locate the ‘bin’ folder where the Bamboo product’s DLL should be found.
1.	Search for files that start with “Bamboo” and have a .lic extension. If one exists for the product with the license issue, delete it. NOTE: Be sure to check all WFE servers for the .lic file.

Step

Action

From the SharePoint server, use Windows Explorer to drill down the inetpub folder structure to locate and access the appropriate virtual directory for the web application where the license error appears.

Locate the ‘bin’ folder where the Bamboo product’s DLL should be found.

Search for files that start with “Bamboo” and have a .lic extension. If one exists for the product with the license issue, delete it.

NOTE: Be sure to check all WFE servers for the .lic file.

About Bamboo product Release Numbers

Overview

Bamboo products have several releases throughout the year. To understand more about the type of releases available, see the Bamboo Solutions Upgrade Policy.

Its important to know what release you have installed on your farm because:

You can better follow the Release Notes for the product, which tell you about new features and known limitations for each version/release.
If you are planning to migrate to a new version of SharePoint, you need to make sure you have a certain minimum version/release installed.
If you need to report an issue to our Support Team, they will need to know what version/release you are using.

Where to find Release Notes

As you look at each product’s documentation page, you will see there is a link to the Release Notes for that product at the top of the page.

Bamboo produces different version numbers of our products for the different SharePoint platforms.

SharePoint 2007 (WSSv3/MOSS) Release Numbers

If you are running SharePoint 2007, the version/release number consists of 4 parts, such as:

R1.2.3.0

The first digit indicates the Major Release. In the case above, this is “1”.
The second digit indicates the Minor Release (2 in the example above).
The third number indicates the build number.
The fourth number will always be 0 unless you are using SharePoint 2013 (see explanation below).

SharePoint 2010 Release Numbers

If you are running SharePoint 2010 (SharePoint Foundation 2010 or SharePoint Server 2010), the Major Release digit of the installed product’s file version includes a zero (0) in the digit such as:

10.2.3.0

To match your current installed product with the release notes, remove the first zero (0). The end result is version 1.2.3.0.

SharePoint 2013 Release Numbers

If you are running SharePoint 2013 (SharePoint Foundation 2013 or SharePoint Server 2013), the Major Release digit of the installed product’s file version includes a zero (0) and the fourth digit is “2013” such as:

10.2.3.2013

To match your current installed product with the release notes, remove the first zero (0) and the 2013. The end result is version 1.2.3.0.