Viewing Suite Orders and Support Details
Log in to My Bamboo and click Toolkits, Suites and Libraries. Your Bamboo Suite orders are listed in the Product Licenses section.
The following information is available in the Product Licenses section:
- A list of Toolkits, Suites or Libraries you have purchased from Bamboo
- License keys
- Support plan details
- Support expiration and renewal information
NOTE: Your support status and expiration for all products is also available by clicking the Support Contracts link on the My Bamboo Home page.
To view a list of the products included with your Bamboo Suite, click an order in the Product Licenses section. The list of products available in that Suite will be listed in the Individual Product Installation Packages section. (For convenience, we list the individual products and links to the online documentation on the landing page for each suite or toolkit right here on the documentation page.)
Retrieving Suite License Keys
Your Bamboo Suite license key was provided by your Bamboo Account Manager when you purchased your product. For your convenience, the license key is also available in My Bamboo. Log in to My Bamboo and click Toolkits, Suites and Libraries. The keys associated with your Bamboo Suite order are listed in the Product Licenses section. Each key is valid for a single Web front-end server.
You can also view your license keys by clicking the Product Licenses link under My Orders on the My Bamboo Home page.
For instructions to active a Bamboo Suite license key, read Activating the Suite License.
PM Suite Releases
NOTE: Release Notes will open in a new browser tab
|Microsoft ended mainstream support for SharePoint 2007 in October 2012. See Microsoft’s Lifecycle Support Policy.
At that time, Bamboo stopped enhancements to our SharePoint 2007 product line, but continues to provide support and bug fixes to customers with active support contracts until October 2017. Previously purchased licenses will continue to function after October 2017, but support for these products will end, and no additional bug fixes will be provided beyond that time. Bamboo plans to cease selling new licenses and annual support contacts for its SharePoint 2007 products in October 2016 to ensure customers will be eligible to receive support for at least one year after purchase.
|Microsoft plans to end mainstream support for SharePoint 2010 in October 2015. See Microsoft’s Lifecycle Support Policy. At that time, we will stop any enhancements for our SharePoint 2010 product line but will continue to provide support and bug fixes for our SharePoint 2010 products to customers with active support contracts until October 2020. Previously purchased licenses will continue to function after October 2020, but support for these products will end, and no additional bug fixes will be provided beyond that time. Bamboo plans to cease selling new licenses and annual support contacts for its SharePoint 2010 products in October 2019 to ensure customers will be eligible to receive support for at least one year after purchase.
Bamboo Solutions has also begun releasing Bamboo Apps to the SharePoint Store, for additional details, see the SharePoint Apps & Mobile products page where you can get the latest info about each of our Apps as they release to the Microsoft Store.
A separate installation package and license key is required for SharePoint 2013 deployment. For additional details, review the following knowledge base articles:
Understanding Bamboo Releases:
- Bamboo offers Trial, Basic and Premium support.
- Free Trial support expires after 30 days.
- For more information about Basic and Premium support, please see the Support Plans page.
- There may be a fee to upgrade from a major version to another.
PM Suite Highlights
With over twenty additional components and tools, PM Suite allows you to easily get the most out of your SharePoint-managed projects. With the PM Suite, you don’t just get Project Management Central, the world’s best SharePoint project management solution, you gain the ability to use many of the application’s powerful features — charting, task management, alerting, and much, much more — anywhere in SharePoint. With the additional tools and flexibility that comes with every PM Suite, you’re able to customize and extend Project Management Central as far as you’d like, enabling unlimited integration with your existing SharePoint environment, or simply adding needed functionality to the application itself. If you’re building a SharePoint project management solution, Project Management Central is the fastest, easiest way to get started… and with the PM Suite, there’s no limit to what you can accomplish!