What version of Telerik Components are deployed by Bamboo Products?

The Q1 (2017) Cumulative Update for Bamboo products, released in April 2017, updates the Telerik version used in all Bamboo component products that use Telerik:

Telerik Library

Version deployed for SP2013/SP2016

Version deployed for SP2010

Telerik.Web.UI

2016.3.1027.45

(previously, version 2012.3.1016.35 was deployed)

2016.3.1027.35

(previously, version 2011.2.915.35 was deployed)

Telerik.Web.UI.Skins

2016.3.1027.45

(previously, version 2012.3.1016.35 was deployed)

2016.3.1027.35

(previously, version 2011.2.915.35 was deployed)

IMPORTANT: The new Telerik assemblies are deployed from Bamboo.Framework.wsp. Some Bamboo component products may error if there are older and/or newer versions of Telerik assemblies in the SharePoint environment.

To fix errors caused by multiple Telerik versions deployed on your SharePoint farm, add an assembly redirect in your web.config file for each web application. See an example below and refer to How to Add a web.config Modification Using PowerShell for details.

<configuration>
...  
<runtime>
<assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">   
...
<dependentAssembly>
<assemblyIdentity name="Telerik.Web.UI" publicKeyToken="121fae78165ba3d4" culture="neutral" /> 
<bindingRedirect oldVersion="2012.3.1016.35" newVersion="2016.3.1027.45" /> 
</dependentAssembly>   
</assemblyBinding>     
</runtime>
...
</configuration>

What is left behind after uninstalling?

After uninstalling a Bamboo product, you may see one or more of the following solutions remain on your farm…

	SharePoint 2007	SharePoint 2010	SharePoint 2013
What’s left	Bamboo.AJAXExtensions.wsp Bamboo.core.wsp	Bamboo.core Bamboo.core.v1.wsp	Bamboo.core.v2.wsp
Why?	Bamboo.core.wsp is left behind because it put specific versions of the Telerik.web.ui and Telerik.web.ui.Skins assemblies into the GAC. You may have other Bamboo products remaining on your farm that use these Telerik assemblies. If this solution is removed, those other products would cease to work properly	See the note under SharePoint 2007	See the note under SharePoint 2007
How to get rid of it	Please contact Bamboo Support should you wish to perform an AJAX uninstall.	See How to uninstall Bamboo.core.v1.wsp from your SharePoint farm	From SharePoint Central Administration, from the Manage Farm Solutions page, Retract the solution and then Remove it. No additional steps are required.

SharePoint 2007

SharePoint 2010

SharePoint 2013

What’s left

Bamboo.AJAXExtensions.wsp
Bamboo.core.wsp

Bamboo.core
Bamboo.core.v1.wsp

Bamboo.core.v2.wsp

Why?

Bamboo.core.wsp is left behind because it put specific versions of the Telerik.web.ui and Telerik.web.ui.Skins assemblies into the GAC. You may have other Bamboo products remaining on your farm that use these Telerik assemblies. If this solution is removed, those other products would cease to work properly

See the note under SharePoint 2007

How to get rid of it

Please contact Bamboo Support should you wish to perform an AJAX uninstall.

See How to uninstall Bamboo.core.v1.wsp from your SharePoint farm

From SharePoint Central Administration, from the Manage Farm Solutions page, Retract the solution and then Remove it.

No additional steps are required.

Using the Setup program to Uninstall

IMPORTANT: As of April 2017, Bamboo no longer includes Setup progra, in product download packages. An updated uninstall script is included instead. Please seeOverview of the Updated Installation Process for Bamboo components and Uninstalling using the updated process for details.

Before uninstalling a Bamboo web part product, be sure to delete the web part from all pages where it was used. If you forget to do this, your users will see errors on those pages after you uninstall.

Step	Action
1.	Stop the World Wide Web Publishing Service (W3SVC) of you are not using Claims Based Authentication (CBA) or SP2013. This will ensure that files that need to be removed during the install are not locked. From the Start menu on the SharePoint server desktop, click Administrative Tools > Services. Scroll down and right-click on World Wide Web Publishing Service and select Stop. If you are using CBA or SP2013, stop the App Pool(s) to ensure that files are not locked.
2.	Locate the installation files used to install the product. Double-click the Setup.bat program included in the main folder. Select the product in the Components section in the Setup program. Verify the installation location and required permissions and then click Install.
3.	Click Next to begin the uninstall. Verify that the system checks pass successfully and click Next.
4.	In the Repair, Remove or Install screen, select the Remove All option and click Next. Wait while the components are uninstalled.
5.	When uninstallation is complete, click Next to review the summary screen and confirm that the product removal was successful. Click Close.
6.	If there are additional components in the Components list in the Setup program, follow steps 2-5 above for each component.
7.	If you stopped the World Wide Web Publishing Service, restart it. From the Start menu on the SharePoint server desktop, click Administrative Tools > Services. Scroll down and right-click on World Wide Web Publishing Service and select Start.

Using Relative Paths

KBSA Configuration Overview

Use the table below to determine how your relative paths will appear.

Site

Path

Equivilent to

Top Site (Root Site)

/SiteDirectory/KBAdmin/

~/SiteDirectory/KBAdmin/

http://servername/SiteDirectory/KBAdmin/_blank

Sub-site (Current Web Site)

Lists/Discussion20Board/

./Lists/Discussion20Board/

http://servername/SiteDirectory/KBAdmin/Lists/Discussion20Board/_blank

Using Tab View

Tab View is a home page Web Part for the KB client site that displays and searches article lists. Read more about configuring Tab View.

The client site also offers another viewing mode, Tree View, which is located in the quick launch.

Viewing Articles

Clicking on an article title from tab view automatically opens the article in a pop-up window. The blue arrow icon next to the article title opens the article in a new browser tab.

Tabs

The Featured tab displays a dashboard of Popular, Top Rated, Recently Updated, and Recently added articles.

Categories displays articles by category grouping. Click “Next” in the bottom right corner of the web part to view additional categories.

All Articles lists articles by creation date.

Categories & Breadcrumbs

While navigating through categories, Tab View will display a breadcrumb trail of your current location at the top of the display pane. Click on any of the hyperlinked categories in the trail to jump to that category. Clicking on the link icon will display a direct link to the category you are currently viewing, which you can send to other users.

Search

The Search all articles search bar conducts a simple search across Article Title and Article Text and displays results in whatever list view you configured for the Tab View WP. For more robust search options, use the search option in the quick launch menu on the left.

Use the provided .lic file to extend your product’s trial period

Your Bamboo Account Manager may send you a *.lic file to use to extend your Bamboo product trial. The *.lic file needs to be placed in the folder on each WFE server where the product activation DLL resides. For SharePoint 2010 or SharePoint 2013, this is typically the Global Assembly Cache (GAC).

If you receive one, follow these instructions to install it.

Step	Action
1.	It is not possible to copy the .lic file directly to the GAC. Instead, you will copy it to the gac_msil* folder. On the SharePoint WFE server, from the Run command, enter `%systemroot%assemblygac_msil` Verify that you see the activation DLL for your Bamboo product listed. See Listing of Bamboo Solutions Web Parts and their associated Activation DLLs for details.
2.	Copy and paste or drag and drop the .lic file into the gac_msil folder.
3.	Repeat steps 1-2 for each WFE server in the farm.
4.	If a trial expired error was surfacing, browse to the site and refresh the page. The error should disappear once the .lic file is copied successfully to each WFE server. If you weren’t getting a trial expired error, you can verify the license was successfully extended by checking the status of your trial. See How to check the status of your trial license for more information. IMPORTANT: When you license this product after purchase, you will need to remove the *.lic file used to extend the trial as it may impact the license activation process.
5.	If the expired license message doesn’t go away, it could mean that the assembly file for the product you are trialing is in the Global Assembly Cache (GAC) rather than the /bin. This more typical for SP2010/2013 than for SP2007. In this case, the *.lic file needs to be added to the GAC.

Upgrading your Bamboo Web Part

Migrating in this documentation refers to moving from one version of SharePoint to another. Upgrading, on the other hand, refers to updating your Bamboo product to a newer release.

IMPORTANT: If you are migrating from one version of SharePoint to another version (i.e., SharePoint 2007 to SharePoint 2010), please see the topics under Migrating to a new SharePoint version…. You may need to upgrade the Bamboo products on your SharePoint farm before migrating.

To upgrade from a previous release of this product, perform the following upgrade procedure:

Step	Action
1.	Review Best practices for a successful install to learn which servers to install on and what services to stop or restart. These steps apply if you are upgrading or installing for the first time.
2.	Locate the product installation files. If you are upgrading, you may have downloaded a new version from the My Bamboo area of the Bamboo Solutions web site. If you just unpacked a new version, the Setup.bat will run automatically. Otherwise, double-click the Setup.bat program included in the root directory of the Installation Files. See About the Installation Files.
3.	Select the first product component in the Components section in the Setup program. When a component is selected, information specific to it is displayed on the right side of the interface. Verify the Location of Install Files and Required Installation Permissions. When ready, click Install. The installation program starts. It is a step-by-step wizard. The example screen shot shown is for the Tree View Web Part, but most Bamboo product installs look similar.
4.	Click Next to begin the upgrade. Verify that the system checks pass successfully and click Next. If the system checks do not pass, you will not be able to proceed. Notice in the screen shot above that it will be possible to proceed if the World Wide Publishing Service is started, although a yellow warning icon is displayed. If you are running with Claims Based Authentication (CBA) or if you are installing on SharePoint 2013, you need to keep this service on in order to automatically activate features during the install. Other than these scenarios, we strongly recommend that you stop this service before installing or upgrading. See Recommendations for a successful intstall for more information.
5.	In the Repair, Remove or Install screen, select the Upgrade/Repair Existing and Install New option and click Next. Wait while the components are upgraded. You will see progress displayed on the screen.
6.	When the upgrade is complete, click Next to review the Summary screen and confirm that the product upgrade was successful. You may need to scroll up to review the entire summary. When satisfied, click Close.
7.	If there are additional components listed in the Setup program, repeat steps 3-6 for each.
8.	When all the component upgrades have been completed successfully, be sure to restart the World Wide Web Publishing Service if it was stopped.

Use a Designated Account to Access Data

This is the default option for security for the KB Client site. This selection can be made in the Bamboo KB Client Configuration List, located in the KB Client site.

Use this option if:

You do not want different SharePoint groups or individual users to have access to the KB Picture Library or KB articles or categories.
And/or you want to allow anonymous access to the KB Client site. (Note: Users using an anonymous login will not be able to view list items that have broken item permissions. A SharePoint access account for anonymous access is required.)

The KB Client site will display an error message after a new KB Client site is created or after an existing KB Client site is upgraded. Before the KB Client site can be viewed, the KB Client Configuration List must be modified, and an access account must be selected.

Security Configuration for the Access Account for the KB Admin Site

At the KB Admin site, the access account needs Read-Only access to the following:

Bamboo KB Articles List
Bamboo KB Categories List
Bamboo KB Article View Counts List
Bamboo KB Rating and Comments List
Bamboo KB Tag Cloud List
KB Picture Library

The access account needs Limited access to the KB Admin site.

The access account can read KB articles, categories and image links stored in the KB Picture Library. However, the access account does not have access to other KB Admin site pages, and the account cannot log into the KB Admin site with Limited access. Knowledge Base Administrators can grant the access account a higher level of permission, such as Read-Only access, if necessary.

Knowledge Base Administrators can allow the access account to read a specific number of articles in the KB Articles and KB Categories lists by breaking list item permissions and removing the access account’s Read-Only permissions for those items. The items in the KB Articles and KB Categories lists that the access account can read and view in the KB Admin site can be read and viewed in the KB Client site.

NOTE: If the links to the images in a KB article are stored in a different library or list, then the access account must have permission to read the links from that library or list.

Security Configuration for the Access Account for the KB Client Site

Knowledge Base Administrators only need to grant Read-Only access to the KB Client site to other users or groups. The KB Client site also allows anonymous access. When these SharePoint users/groups or anonymous users access the KB Client site, searching for and displaying KB articles is based on the access account permission to the KB Admin site.

For example, a Knowledge Base Administrator creates a different SharePoint group and grants Read-Only access to that group in the KB Client site. The following SharePoint users/groups have Read-Only or higher permissions to the KB Client site. They can access the KB Client site, and they have access to all of the pages in the site.

Forum Lock
PMGReview Members
PMGReviewVisitorTop
SPUser1
SPUser3

Upgrading using the updated process

Overview of the Updated Installation Process

In April 2017, with the Q1 Cumulative Update (CU) Bamboo introduced updated install/uninstall processes for component products (web parts). For more information about why this was introduced, please see Overview of the Updated Installation Process for Bamboo components

To upgrade a Bamboo product using the updated install process, please follow these steps (Warning.. Upgrades should be performed in Non-Peak hours as your farm will temporarily go offline)::

No.	Function
1.	Download the install package from downloaded from My Bamboo.
2.	Extract the contents of the package.
3.	Run the Install.ps1 from a WFE server in PowerShell as an admin. The install.ps1 script is used to install a new product or uppgrade an existing product.
4.	The script will look for WSPs in the install folder and list those found. Next, it will check to see if those solutions are already installed on the farm. If so, the installed solutions will be saved to a backup folder before proceeding. The folder will be named *bak_2017033015340* where the number represents the datetime the backup was created. This will provide the capability to rollback if the upgrade doesn’t conclude as expected. Rather than deploying the solution immediately, the script schedules deployment time for 1 minute in the future so multiple upgrades won’t collide. If a solution was previously deployed, the script uses Update-SPSolution to update it since that cmdlet is fast and reliable.
5.	When the deployment completes, deployment status information will be displayed for each solution. Check Central Administration to confirm deployment completion.
6.	If the upgrade doesn’t conclude as expected, you can easily rollback the install by simply copying the install.ps1 file to the *bak* folder created during the upgrade and running it from there as an Administrator.

Uninstalling using the updated process

Overview of the Updated Installation Process

To uninstall using the updated process, please follow these steps:

No.	Function
1.	Download the install package from My Bamboo.
2.	Extract the contents of the package.
3.	Run the Uninstall.ps1 from a WFE server in PowerShell as an admin.
4.	The script will look for WSPs in the install folder and list those found. It will uninstall them in alpha order. Rather than removing the solution immediately after its retracted, the script schedules deployment time for 1 minute in the future so multiple installs won’t collide. IMPORTANT: The script does not uninstall Bamboo.framework.wsp because it is a shared component and needed by other Bamboo components that are still installed. If you do not have other Bamboo products insalled on the farm, you can comment out the part of the script that skips the Bamboo.Framework.wsp.
5.	When the retraction completes, check Central Administration to confirm retraction completion.

Uninstalling from SharePoint Central Administration

NOTE: You need to be a machine administrator in order to Retract and remove a solution via Central Administration.

Step	Action
1.	In SharePoint Central Administration, go to the Manage Farm Solutions page (its called Solution Management in SharePoint 2007). In SP2010, click System Settings > Manage Farm Solutions. In SP2007, click Operations > Solution Management.
2.	Solutions are listed alphabetically. Find the solution you need to uninstall and click its Name. The solution status will be displayed. NOTE: The image below is from SharePoint 2010, but solution status from SP2007 and SP2013 look very similar. If the solution is deployed, you will see a Retract Solution link at the top of the page. If the solution is not deployed, you will see a Remove Solution link.
3.	Retract the solution from all web applications. Choose to retract now, or schedule it to occur at a particular time. Choose to retract from All content Web applications. Click OK when ready. NOTE: IF you are not a machine administrator, you may see an Access denied error. Make sure you have the appropriate permission level before attempting to retract a solution.
4.	Remove the solution. Once a solution has been retracted, the Remove Solution link is shown. Click Remove Solution to remove the solution.

Troubleshoot Problems with Deploying Farm Solutions

Troubleshoot Problems with Deploying Farm SolutionsTop

This topic applies to:

WSS 3.0 and MOSS 2007
SharePoint Foundation 2010/2013 and SharePoint Server 2010/2013/2016

Several issues and their corresponding solutions are described below. Click the link to jump to the appropriate issue.

Issue 1: Copying or Removing Assemblies
Issue 2: Deployment Fails or Times Out
Issue 3: Copying a File Failed
Issue 4: Resources Scoped for one Web App must be deployed to more Web Apps
Issue 5: Cannot Find a Certain File

Issue 1: Copying or Removing Assemblies

With SharePoint 2010 and 2013, we sometimes see failures when trying to copy assemblies to the Global Assembly Cache (GAC) or remove assemblies or other files from the bin or 14 or 15 hive during solution retraction and/or deployment.

Resolution:

Restart the SharePoint 2010/2013 Administration service on all of the Web Front End servers (all servers on the farm where the Foundation Web Application service is running).
Restart the SharePoint 2010/2013/2016 Timer service as well.

NOTE: The SharePoint Administration service carries out the actual removing and adding of files during deployment. Restarting the service works most of the time because the service should release the handle on a file. However, if the Administration service does not release the handle on the file, then deployment can fail. Restarting the timer service on SharePoint 2010/2013 will restart all SharePoint 2010/2013 timer jobs and you will need to delay installation for a while, until all of those jobs have had a chance to complete.

Remove the solution.
Reinstall the solution.

For more information, see:
http://msdn.microsoft.com/en-us/library/aa544500.aspx
Top

Issue 2: Deployment Fails or Times Out

Deployment fails, and the reason is not clear from the error shown in installation feedback (or just shows time out errors), or the Bamboo GUI installer appears to stop in the middle of the deployment, and eventually times out.

The Timer Job Definitions in Central Administration may show one or more persistent “one time” timer jobs listed.

Manual installations using stsadm also fails to complete the installation.

Resolution:

Delete the one-time timer jobs listed in the timer job definition list. Restart the SharePoint 2010/2013 Timer service on each server in the farm running the Foundation Web Application service.
Try the installation again.
Any solutions that show up in on the Solution Management page in Central Administration with a status of “undeployed” or “error” need to be either deployed manually in Solution Management, or removed, if you are going to run the Bamboo GUI installer. For more information, see Installation stops at the Repair Remove or Install screen
Run the stsadm installation using the -local rather than the -immediate parameter for stsadm -deploysolution. This will not invoke the timer service. As stated in this Technet article:

-local “Deploys the solution synchronously on the local computer only. The timer service is not used.”

You will have to run the deploysolution with the -local parameter on each server running the Windows SharePoint Services Web Application service or Foundation Web Application service.
For more information about deploysolution, see:
Deploysolution: Stsadm operation (Office SharePoint Server)

For more information about which server is running the Windows SharePoint Services Web Application Service, look in Central Administration:
– on SP 2007 in Operations > Servers in Farm
– on SP 2010 in System Settings > Manage Servers in this Farm

Clear the SharePoint Configuration cache. The Web Front End servers may be out of sync. For more information and instructions see Clear the SharePoint Configuration Cache for Timer Jobs.

If you experience issues with WSS and MOSS timer jobs failing to complete are receiving errors trying to run psconfig, clearing the configuration cache on the farm is a possible method for resolving the issue. The config cache is where we cache configuration information (stored in the config database) on each server in the farm. Caching the data on each server prevents us from having to make SQL calls to pull this information from the configuration database. Sometimes this data can become corrupted and needs to be cleared out and rebuilt. If you only see a single server having issues, only clear the config cache on that server, you do not need to clear the cache on the entire farm.

To clear the cache a single server, follow the steps below on just the problem server.

Stop the OWSTIMER service on ALL of the MOSS servers in the farm.
On the Index server, navigate to:

Server 2003 location: Drive:Documents and SettingsAll UsersApplication DataMicrosoftSharePointConfigGUID and delete all the XML files from the directory.
Server 2008 location: Drive:ProgramDataMicrosoftSharePointConfigGUID and delete all the XML files from the directory.
Delete all the XML file in the directory.

NOTE: ONLY THE XML FILES, NOT THE .INI FILE.

Open the cache.ini with Notepad and reset the number to 1. Save and close the file.
Start the OWSTIMER service on the Index server and wait for XML files to begin to reappear in the directory.
After you see XML files appearing on the Index server, repeat steps 2, 3 & 4 on each query server, waiting for XML files to appear before moving to subsequent servers.
After all of the query servers have all been cleared and new .xml files have been generated, proceed to the WFE and Application servers in the farm, following steps 2, 3, 4 and 5 for each remaining server.
Top

Issue 3: Copying a File Failed

This is the error message that you get: “Copying of this file failed. This operation uses the SharePoint Administration service (spadmin), which could not be contacted. If the service is stopped or disabled, start it and try the operation again.”

Resolution:

For instructions and more information, see this MSDN article.
Top

Issue 4: Resources Scoped for one Web App must be deployed to more Web Apps

This is the error message that you see: “This solution contains resources scoped for a Web application and must be deployed to one or more Web applications.”

Resolution:

Usually this can be resolved by running the Bamboo GUI installer, removing the product, and then reinstalling it.

We have also found that if the solution is showing up in the Solution Management page as installed but not deployed, you can try to run a manual deployment using stsadm.

See Best Practices for Installing Bamboo Products

Also see MSDN Issues Deploying SharePoint Solution Packages
Top

Issue 5: Cannot Find a Certain File

After an apparently successful deployment, you see errors about not being able to find file(s) when attempting to view products on a page.

Resolution:

Be sure to exclude directories such as %systemroot%Program FilesCommon FilesMicrosoft SharedWeb Server Extensions from file level antivirus scanning, or you may find that files that were deployed in that directory will be removed when the antivirus scan runs.

For more information, see this TechNet article.
Top

The Bamboo Web License Manager does not show up in Central Administration. How do I fix that?

The Manage My License Keys link is only displayed in SharePoint Central Administration if the Bamboo Web License Manager Web application feature has been installed and activated.

During the installation of the Bamboo Web License Manager, on the Deployment Targets step, the option to automatically activate features is enabled by default. If this checkbox was deselected, the Bamboo Web License Manager feature will not be activated automatically after it is installed and you will need to activate it manually by following the steps below.

Step	Action
1.	Access SharePoint Central Administration as a member of the SharePoint Farm Administrators group.
2.	On the Central Administration home page, select Manage web applications in the Application Management section.
3.	In the Web Applications Management page, click the SharePoint Central Administration v4 web application.
4.	Notice that the Web Applications ribbon appears. Click the option Manage Features in the ribbon. The available features are listed.
5.	Locate Bamboo Web License Manager feature and click Activate.

Templates

Templates allow users to save, edit, and re-use common article formats.

To save a template, open the “New Article” page and create the template in the “Article Text” box. Then click “Save Template” to open a prompt to name your template. Your saved template will generally be available to all other authors, depending on how your administrator has set up permissions. To open a saved template, simply select the template name from the “Select Template” dropdown menu under “Article text.”

Advanced

Templates are stored under Site Contents > Bamboo KB Template. You can view, sort, edit, and delete templates directly from this list.

Users cannot overwrite templates from the text editor. If you would like to revise a template, we recommend loading it in the “New Article” prompt, editing it, and saving it as a new template, for the most robust editing options. Editing directly in the list does not offer as many formatting options. Administrators can delete old copies and rename new ones in the list settings.

System Requirements

	SharePoint 2010	SharePoint 2013	SharePoint 2016
Operating System	Microsoft Windows Server 2008	64-bit edition of Windows Server 2008 R2 Server Pack 1 OR 64-bit edition of Windows Server 2012 Standard or Datacenter	64-bit edition of Windows Server 2012 R2 Standard or Datacenter For database server: 64-bit edition of Microsoft SQL Server 2014 Service Pack 1 (SP1)
SharePoint Version	Microsoft Windows SharePoint Foundation 2010 OR Microsoft Office SharePoint Server 2010	Microsoft SharePoint Foundation 2013 OR Microsoft SharePoint Server 2013	Microsoft SharePoint Server 2016
Browser	Microsoft Internet Explorer 8 or higher	Microsoft Internet Explorer 8 or higher	Microsoft IE 10 or higher

SharePoint 2010

SharePoint 2013

SharePoint 2016

Operating System

Microsoft Windows Server 2008

64-bit edition of Windows Server 2008 R2 Server Pack 1

64-bit edition of Windows Server 2012 Standard or Datacenter

64-bit edition of Windows Server 2012 R2 Standard or Datacenter

For database server: 64-bit edition of Microsoft SQL Server 2014 Service Pack 1 (SP1)

SharePoint Version

Microsoft Windows SharePoint Foundation 2010

Microsoft Office SharePoint Server 2010

Microsoft SharePoint Foundation 2013

Microsoft SharePoint Server 2013

Microsoft SharePoint Server 2016

Browser

Microsoft Internet Explorer 8 or higher

Microsoft IE 10 or higher

Cross Browser Support:

All products are tested to work with IE 8 and higher.

Not all Bamboo products support all browsers that SharePoint 2016 supports. The products listed below offer cross-browser support for the following: Microsoft Edge, latest version of Google Chrome, latest and immediate previous release of Mozilla Firefox, and latest release of Apple Safari.

Note: Bamboo products are not supported in an IIS Web garden configuration.

Some of our products which are not Web Parts are installed on an individual’s desktop or laptop. Examples are List Bulk Import and User Profile Sync. The requirements for these products are dependent on the operating system on which they are used.

Operating System

Windows Vista (32-bit or 64-bit)
Windows 7 (32-bit or 64-bit)
Windows 8 (32-bit or 64-bit)
– Windows Identity Foundation 3.5
Windows Server 2003 or 2008 (32-bit or 64-bit)
Windows Server 2012 (64-bit)
– Microsoft .NET Framework 3.5
Windows 10 (32-bit or 64-bit)
– Windows Identity Foundation 3.5

Server

SharePoint 2013:

SharePoint Foundation 2013 or SharePoint 2013

SharePoint 2010:

SharePoint Foundation 2010 or SharePoint 2010

SharePoint Release 3:

Microsoft Windows SharePoint Services v3 or Microsoft Office SharePoint Server 2007

SharePoint Online

Microsoft 365, Multi-Tenant Hosting and Built-in Authentication

Add tags to the Bamboo KB Tag Cloud List:

Step	Action
1.	From the KB Admin site, click All Site Content.
2.	Under Lists, select Bamboo KB Tag Cloud.
3.	Click Add new item to add a new tag to the list. Click Save.

What Site Collection Features are associated with my Bamboo product?

For information about how to activate a SharePoint Site Collection Feature, see Activating a Bamboo Site Collection Feature. If you know how to activate, but just aren’t sure which site collection feature goes with which product, see the table below.

If you are wondering about Site Features, rather than Site Collection Features, see How to activate a Bamboo site feature.

Product	Site Collection Feature Name	Mandatory?
Alert Plus	Bamboo Alert Plus Web Part	Yes
Calendar Plus	Bamboo Calendar Plus Web Part	Yes
Chart Plus	Bamboo Chart Plus Web Part	Yes
Column Level Security	Bamboo Column Level Security Column	No
Community Central	Bamboo Community Central Add Blog Comment Web Part Bamboo Community Central Content Types Bamboo Community Central Reporting Web Parts Bamboo Community Central Search Result Bamboo Community Central Supporting Web Parts	Yes
Cross List	Bamboo Cross List Web Part	Yes
Cross Site Display	Bamboo Cross-Site Display Web Part	Yes
Custom Identifier Column	Bamboo Custom Identifier Column	No
Data-Viewer	Bamboo Data-Viewer Web Part	Yes
File Share Library	Bamboo File Share Library	Yes
Filters Collection	Bamboo SharePoint Filters	Yes
Grants Management	Bamboo Grant Master Site Template Bamboo Grant Project Site Template	Yes
Group Email	Bamboo Group Email Web Part	Yes
Group Redirect	Bamboo Group Redirect	Yes
Hello	Bamboo Hello Web Part	Yes
In/Out Schedule Board	Bamboo In and Out Schedule Board Bamboo Solutions – SharePoint In/Out Schedule (is this old?)	Yes
Knowledge Base	Bamboo KB Accelerator Reporting WebPart Bamboo KB Admin Site Template Bamboo KB Admin Site Template R2 Bamboo KB Client Site Template – Meeting Workspace Bamboo KB Client Site Template – Team Site Bamboo KB Client Site Template R2 Bamboo Knowledge Base Accelerator Bamboo SharePoint Secure Trim Web Part	see bolded
KPI Column	Bamboo KPI Column Bamboo KPI Column Display WebPart	see bolded
List Consolidator	Bamboo List Consolidator Web Part	Yes
List Print	Bamboo List Print	Yes
List Rollup	Bamboo List Rollup Web Parts Bamboo List Rollup XSLT Data View NOTE: In releases prior to R7.x, the farm solutions listed below were included in the List Rollup: Bamboo List Rollup Classic Edition Bamboo List Rollup Grid View Bamboo List Rollup Schema Designer The individual web parts are still available in R7.x, just now bundled into the single site collection feature called Bamboo List Rollup Web Parts	see bolded
List Rotator	Bamboo List Rotator Web Part	Yes
List Search	Bamboo List Search Advanced Web Part Bamboo List Search Simple Web Part	Yes
Lookup Selector Column	Bamboo Lookup Selector	No
Mini-Calendar	Bamboo Mini-Calendar Web Part	Yes
My Alerts Organizer	Bamboo My Alerts Organizer	Yes
Navigators	Bamboo Navigator Site Action Menu Bamboo Navigator Web Parts	Yes
Project Management Central	Bamboo Gantt Chart Web Part Bamboo PM Central Department Level Site – Lite Bamboo PM Central Projects Site Creation Area Bamboo PM Central Top Level Site – Lite Template Bamboo PM Project Site – Lite Template Bamboo PM Project Site – Stand-alone template Bamboo Project Central Content Types Bamboo Project Central Supporting Web Parts PM Central installation files include a utility (called the Bamboo Feature Activation Tool) that will automate the activation of Site Collection features needed for PM Central. Using this utility will be MUCH easier than activating everything manually.	see bolded
Poll	Bamboo Poll Admin Web Part Bamboo Poll Voting Web Part	Yes
Project Portfolio Dashboard	Bamboo Project Dashboard Data Mapping Bamboo Project Portfolio Dashboard	see bolded
Rating Column	Bamboo Rating Web Part	Yes
Rich Text Column	Bamboo Rich Text	No
Site Creation Plus	Bamboo Site Creation Plus	Yes
Task Master	Bamboo Task Master	Yes
Team Calendar	Bamboo Team Calendar	Yes
Time Tracking and Management	Bamboo Time Tracking and Management Reporting Web Part Bamboo Time Tracking and Management Site Template Bamboo Time Tracking and Management Web Parts	Yes
Tree View	Bamboo Tree View Web Part	Yes
User Account Setup	Bamboo User Account Setup Web Part	Yes
User Directory	Bamboo User Directory Web Part	Yes
User Profile Plus	Bamboo User Profile Plus	yes
User Redirect	Bamboo User Redirect	Yes
Validator Column	Bamboo Validator Column	Yes
Virtual Map View	Bamboo Virtual Map View Web Part	Yes
Visual Indicator Column	Bamboo Visual Indicator	Yes
Wiki Publisher	Bamboo SharePoint Wiki Publisher	Yes
Workflow Conductor	Bamboo Workflow Conductor Feature Manager Bamboo Workflow Conductor Studio Bamboo Workflow Conductor Web Parts Bamboo Workflow Conductor Widgets Bamboo.StartWorkFlow.wsp	see bolded
World Clock and Weather	Bamboo World Clock And Weather Web Part	Yes

Searching Using AND OR or MINUS

There are several operators that can be used when searching for content. Users can search for multiple criteria in the same field using AND, “quotes around search term” or + plus sign. Content can also be found using the OR operator or you can eliminate results using the – minus sign. See examples for each below.

Using search operators AND, Quotes or Plus:

	In the examples below, the terms “Troubleshoot” and “Farm” are used to search for articles. In this example, the user is searching for both words “Troubleshooting” AND “Farm” using the AND operator.
	Even without the AND operator, the results are the same if using quotes around the two search words.
	In this example, the plus (+) operator is used and again the results are identical.

Using search operators OR or a Space

	The term “PowerShell” or the term “SharePoint 2010” are both used to search for articles. Results containing either of the terms will display.
	Users can search for multiple criteria in the same field using OR or a space. The results are the same regardless of how the search terms are entered.

Using search operator Minus

Users can omit specific criteria when searching by using the minus sign (-). In this example, articles that include “Bamboo” but do not include “2010” are displayed by entering Bamboo -2010 for the search string.

Required Installation Permissions

The installation account must be a member of the local server Administrators group and have the db_owner role for the SharePoint configuration database.

To automatically activate site collection features during installation (optional), use an account that is also a SharePoint site collection administrator.

If the installation account is not a Site Collection Administrator for all site collections in a web application, then you should choose to not automatically activate the solution during the installation. Site Collection Administrators can activate the solution when they are ready to use it in their site collection.

How to modify a web.config file using PowerShell

Background

Some custom SharePoint products make changes to the web.config file of a web application via SPWebConfigModification calls in order to support particular features. There is a web.config file for each web application on your farm and they reside on each WFE server. If your farm has 3 WFE servers and 2 web applications, you have 6 web.config files.

For SharePoint 2010, Bamboo product installs may add entries to the web.confg to support Telerik functionality. Telerik is a 3rd party that provides some user interface controls for some Bamboo products. See Bamboo products that use Telerik for a list.
For SharePoint 2007, Bamboo product installs may add entries to the web.confg to support Telerik and AJAX functionality. We use AJAX to allow web applications to send data to, and retrieve data from, a server asynchronously (in the background) without interfering with the display and behavior of the existing page. See Bamboo products that use AJAX for more information.

At times, some of these changes need to be modified (via additions to the web.config), or partially removed for particular web applications on your SharePoint farm.

It is neither recommended nor a best practice to manually update a web.config file. Manual changes are not tracked by SharePoint in the configuration database; as such, they will likely cause future problems for users on the farm. For example, when creating a new web application, the new web.config is generated automatically by SharePoint and the auto-generated file will not include any changes that were made manually.

Resolution

Use PowerShell to programmatically remove or add web.config modifications so that changes are updated in the configuration database as well as on the server(s). An added benefit of making changes via PowerShell is that SharePoint will propagate the changes, so if you have 6 web.config files on your farm, you need to run the PowerShell script only once.

For more information, please see:

Release Notes for Knowledge Base Solution Accelerator

NOTE: Release Notes will open in a new browser tab

WSSv3/MOSS	SharePoint 2010	SharePoint 2013	SharePoint 2016
Release Notes	Release Notes	Release Notes	Release Notes
Microsoft ended mainstream support for SharePoint 2007 in October 2012. See Microsoft’s Lifecycle Support Policy. At that time, Bamboo stopped enhancements to our SharePoint 2007 product line, but continues to provide support and bug fixes to customers with active support contracts until October 2017. Previously purchased licenses will continue to function after October 2017, but support for these products will end, and no additional bug fixes will be provided beyond that time. Bamboo plans to cease selling new licenses and annual support contacts for its SharePoint 2007 products in October 2016 to ensure customers will be eligible to receive support for at least one year after purchase.	Microsoft plans to end mainstream support for SharePoint 2010 in October 2015. See Microsoft’s Lifecycle Support Policy. At that time, we will stop any enhancements for our SharePoint 2010 product line but will continue to provide support and bug fixes for our SharePoint 2010 products to customers with active support contracts until October 2020. Previously purchased licenses will continue to function after October 2020, but support for these products will end, and no additional bug fixes will be provided beyond that time. Bamboo plans to cease selling new licenses and annual support contacts for its SharePoint 2010 products in October 2019 to ensure customers will be eligible to receive support for at least one year after purchase.	Visit our website where you can get the latest info about each of our products for SharePoint 2013. A separate installation package and license key is required for SharePoint 2013 deployment. For additional details, review the following knowledge base articles: How to Migrate Your Bamboo Products to SharePoint 2013 How to Move Bamboo Product Licenses to SharePoint 2013	Bamboo Solutions has also begun releasing products for SharePoint 2016. For additional details, check the product release notes in the link above, or contact us. For details on migration, see the Knowledge Base Article “Migrate Bamboo Products from SharePoint 2013 to SharePoint 2016”

WSSv3/MOSS

SharePoint 2010

SharePoint 2013

SharePoint 2016

Release Notes

Microsoft ended mainstream support for SharePoint 2007 in October 2012. See Microsoft’s Lifecycle Support Policy.
At that time, Bamboo stopped enhancements to our SharePoint 2007 product line, but continues to provide support and bug fixes to customers with active support contracts until October 2017. Previously purchased licenses will continue to function after October 2017, but support for these products will end, and no additional bug fixes will be provided beyond that time. Bamboo plans to cease selling new licenses and annual support contacts for its SharePoint 2007 products in October 2016 to ensure customers will be eligible to receive support for at least one year after purchase.

Microsoft plans to end mainstream support for SharePoint 2010 in October 2015. See Microsoft’s Lifecycle Support Policy. At that time, we will stop any enhancements for our SharePoint 2010 product line but will continue to provide support and bug fixes for our SharePoint 2010 products to customers with active support contracts until October 2020. Previously purchased licenses will continue to function after October 2020, but support for these products will end, and no additional bug fixes will be provided beyond that time. Bamboo plans to cease selling new licenses and annual support contacts for its SharePoint 2010 products in October 2019 to ensure customers will be eligible to receive support for at least one year after purchase.

Visit our website where you can get the latest info about each of our products for SharePoint 2013.

A separate installation package and license key is required for SharePoint 2013 deployment. For additional details, review the following knowledge base articles:

Bamboo Solutions has also begun releasing products for SharePoint 2016. For additional details, check the product release notes in the link above, or contact us.

For details on migration, see the Knowledge Base Article “Migrate Bamboo Products from SharePoint 2013 to SharePoint 2016”

Understanding Bamboo Releases:

Bamboo offers Trial, Basic and Premium support.
- Free Trial support expires after 30 days.
- For more information about Basic and Premium support, please see the Support Plans page.
- There may be a fee to upgrade from a major version to another.

See Also:

Best Practices for a successful install

Follow these guidelines to ensure a successful installation:

No.	Function
1.	Back up your system.
2.	Make sure that your system meets the requirements listed in the System_Requirements section.
3.	Installing PM Central, Community Central, Grants Management, or other applications may upgrade some Bamboo components previously installed in your SharePoint farm. For example, PM Central includes the Data Viewer Web Part (among other things) and installing PM Central may upgrade the Data Viewer Web Part that you may have previously installed. Before installing PM Central or another Bamboo application, make sure you understand the effect upgrading installed components will have on your existing solutions.
4.	Before installing, review information about where to run the Setup program in Location of Install Files and the Required Installation Permissions. This information is shown on the Installation/Setup program interface, but is also available from the links above.
5.	If you are upgrading an existing, installed product rather than installing it for the first time, read the information about Upgrading for the product you are interested in. The upgrade process is slightly different than installing for the first time.
6.	On all servers in the SharePoint farm where the solution will be deployed: Go to Start > Administrative Tools > Services and stop or restart the following services: Stop the World Wide Web Publishing Service on all servers. Do this step first because it prevents users from accessing sites during installation and files that may need to be updated from being locked. Note: If your SharePoint environment is configured for Claims Based Authentication or is running SharePoint 2013 or SharePoint 2016, you should NOT stop the World Wide Web Publishing Service if you wish to automatically activate product features during installation. Read SharePoint 2010 solution deployment when Claims Based Authentication is configured for more information. Restart the Microsoft SharePoint Foundation Timer service (called SharePoint Timer Service for SharePoint 2013 and 2016, SharePoint 2010 Timer service if you are using SharePoint 2010, or Windows SharePoint Services Timer service if you are using SharePoint 2007) on all servers. Do this step even if the service is currently running. It will ensure no files that may need updating are locked. Restart the Microsoft SharePoint Foundation Administration service (called SharePoint Administration in SharePoint 2013 and 2016, SharePoint 2010 Administration service if you are using SharePoint 2010, or Windows SharePoint Services Administration service if you are using SharePoint 2007) on all servers. Do this step even if the service is currently running. It will ensure no files that may need updating are locked.
7.	Review the Options for Installing.

Return to Installing for the first time

Printing and Exporting Search Results

Return to Working With Search Results

If the options to allow search result printing and exporting are enabled in the Search Results Configuration, the Print and Export to Excel buttons are available when search results are displayed.

To print results from your search:

Step	Description	Result
1.	Click the Print button to format search results for printing and send them to your printer.

To export results to Excel:

Step	Description	Result
1.	Click the Export to Excel button to export search results to a Microsoft Excel spreadsheet.

See also:

Pictures

Use the KB Picture Library link under Pictures to upload and manage images for articles or categories. The KB Picture Library is a standard SharePoint picture library.

To upload a new image:

From the KB Admin site, click KB Picture Library.
Click Upload and choose whether you want to upload one or multiple images. Select the file(s) to be uploaded.

3. Use the form to define the image properties, if necessary. Click Save.

The image is now in the KB Picture Library.

To manage images:

From the KB Admin site Home page, click KB Picture Library.

Use the toolbar to manage the picture library:
- New: Adds a new folder to the picture library to help you organize your images.
- Upload: Uploads one or multiple images to the picture library.
- Actions: Use this button to perform the following actions: edit images in an image editor, delete images, download images to your computer, insert images in an e-mail or document, view images in a slide show, open the files with Windows Explorer, connect to Outlook, view RSS feeds or set up alerts on this page.
- Settings: Creates a new column or view; manages picture library settings.

Knowledge Base Pending Questions

Knowledge Base Overview

Pending Questions displays the Bamboo Article Questions and Answers List, which contains questions that end users have submitted to Knowledge Base Administrators.

Answer Questions is a data view of the questions that end users have submitted. It shows the number of replies for each question, the answer status for the question, whether or not the question needs to be turned into a KB, and a list of available actions, such as Answer Question, Mark as Answered and Edit.

The available actions are as follows:

To answer a question
To edit a question
To mark a question as answered
To mark a question as needing a KB
To view replies

Click on a link above to read more detailed information about any of these actions.

These options allow Knowledge Base Administrators to better manage questions and answers to ensure that the Knowledge Base continues to be useful and beneficial to end users. For example, a question that is submitted by many end users can be marked as Need KB since it is a popular question.

To edit or modify the Bamboo Article Questions and Answers list, edit the list settings by navigating to the list and selecting Site Actions > View All Site Content > Discussion Boards > Bamboo Article Questions and Answers. Use the ribbon to edit the list settings by selecting List > List Settings.

Note:The list is blank until a user submits a question.

Top

To answer a question

Step	Action	Result
1.	From the Knowledge Base Admin site, click Answer Questions.
2.	Select Answer Question from the Available Actions drop-down list for the question that you want to answer.
3.	In the Answer Question section underneath the data view, type your answer in the Answer field. Use the formatting options to format text, images and more. Use the Design option underneath the Answer field to edit in rich text format. Use the HTML option to edit in source code. Click Preview to view how the answer will appear when it is submitted.
4.	Click Send Answer to User to e-mail the answer directly to the end user OR Click Answer Question to display the answer on the page with the question OR Click Close to cancel the reply.

Top

To edit a question

Step	Action	Result
1.	Select Edit from the Available Actions drop-down menu.
2.	A new window displays the question in edit form.
3.	Make the desired changes, then click Save.

Top

To mark a question as answered

Step	Action	Result
1.	Reply to the desired question.
2.	Select Mark as Answered from the Available Actions drop-down list for the desired question.
3.	The Answer Status automatically changes to Yes.

To mark a question as needing a KB

Step	Action	Result
1.	Select Mark as Need KB from the Available Actions drop-down list for the desired question.
2.	The status for Need KB automatically changes to Yes.

Top

To view replies

Step	Action	Result
1.	From the Knowledge Base Admin site, click Answer Questions.
2.	The number of replies for each question are listed in the data view under Number of Replies.
3.	To view the replies, select View Replies from the Available Actions drop-down list for the desired question.
4.	A new window displays the replies in a discussion board.

Top

Overview of the Installation/Setup Program

Options for Installing

IMPORTANT: As of April 2017, Bamboo no longer includes the Installation/Setup Program in product download packages. Please see Overview of the Updated Installation Process for Bamboo components for details.

There are several areas of note in the Installation/Setup program interface, shown below.

No.	Function
1.	The Setup program contains links to various product components listed under the Components header on the left. Click on any of these links to view additional information about the component on the right. The product components fall into the following categories: Prerequisites: Some products include prerequisite components that must be installed before the Bamboo product core components. Not all products will have prerequisites. Examples of prerequisites include the Microsoft Exchange Web Services (EWS) Managed API, Shared Assemblies Library, Microsoft AJAX Extensions, and Bamboo AJAX Config. If you have more than one Bamboo product installed on your farm, some of the pre-requisites may already be installed. Core Components: The product will include one or more core components that are required for the Bamboo product to work. Optional Items: Optional items provide additional features or functionality but are not required to use the Bamboo product. Not all products will have optional items. Licensing: All products will include the Bamboo Web License Manager or Bamboo License Manager. Licensing is required to activate a product license. It is not required during 30-day product trials. If you have previously installed the Bamboo Web License Manager with another Bamboo product, it may not be necessary for you to install it again. Help: When clicking the Help component, you will see links for the Online Documentation and other product-related resources. Click the Home icon () at the top of the components list to return to the Setup main page.
2.	The Installation Location section will tell you where to run the Installation/Setup program for the selected component. Read this information carefully before proceeding.
3.	The Required Installation Permissions section will explain required permissions for the selected component. Read this information carefully before proceeding. If the person running the installation/setup doesn’t have the appropriate level of permission, the install will fail.
4.	When ready, click the Install button to begin the installation process. It will do a few system checks, ask you to agree to our End User License Agreement, ask which Web Applications you want to install to (you don’t have to pick any), and ask if you want to automatically activate the solution on the selected web apps. When the install is complete, it will display an Installation Summary that you should review carefully. See an example below.

Click here for information about running the installation or go back to Installing for the first time… topics.

Overview of the Updated Installation Process for Bamboo components

Options for Installing

In April 2017, with the Q1 Cumulative Update (CU) Bamboo introduced updated install/uninstall processes for component products (web parts). Instead of the Setup.exe Installation Application, we now supply two PowerShell scripts – one for Install/Upgrade and the other for Uninstall – to be used to install, upgrade, or uninstall the product. The install package downloaded from My Bamboo is now a *.zip file rather than a self-extracting executable.

The installation process was updated based on feedback from our customers. We are excited about the benefits the new processes offer:

Benefits
The processes are now very transparent; you know exactly what happens during the install/upgrade/uninstall. If you want/need to modify the scripts for your farm, you can do that.
If you are upgrading to a new version of a Bamboo product or if a new install updates a shared component used by another Bamboo product installed previously, the installed solution is saved before the upgrade. If the new install fails, you can easily rollback to the previously installed solution.
Rather than deploying each solution individually, deployments are queued which minimizes farm disruption by reducing the IIS Resets on the farm.
By design, the scripts are written to be compatible with PowerShell versions found on an SP2010 WFE server. Written to use the features of the older version of PowerShell, the scripts are simple and should work the same in all environments. If you would prefer to employ some PowerShell features available in new versions (e.g., output results to the grid/table), you can modify the scripts to use the PowerShell features available in your environment.

Please note the following for the new scripts:

The script installs all the WSPs found in the installation folder, in alpha order
The install/upgrade script deploys to all content web apps. If you would prefer to deploy to a single web app, you can modify the script or deploy via Central Administration.
Uses Upgrade instead of Install for existing components.

For additional information about how to use the updated processes:

Overview of Knowledge Base

Knowledge Base allows you to create a useful, dynamic knowledge management application within minutes. KBSA features two sites: the Bamboo KB Admin site and the Bamboo KB Client site.

The KB Admin site allows Knowledge Base Administrators to create and manage articles and article categories, view reporting, answer end-user questions, and more.

NOTE: If users have Designer permission level, they can see the site and you may not want anyone making modifications until the site has been used for a certain period of time.

The KB Client site allows end users to search articles, locate articles through tree navigation, view lists of the most popular articles and recently added articles, submit questions to KB Administrators, and more. End users can print or e-mail articles or export them to PDF, as well as rate and comment on articles.

NOTE: You may want to change the name of this site rather than keep it labeled “Client Site.”

The KB Client site has two available site templates to choose from:

Bamboo KB Client Site – Team Site, which is based on the standard SharePoint team site
Bamboo KB Client Site – Meeting Workspace, which is based on the standard SharePoint meeting workspace site

Knowledge Base features an easy-to-use, centralized site with Administrative and Client tabs (which are linked to sites).

When you first create a KBSA site, it looks very empty; we expect you will quickly add content that is relevant to your organization using the lists that are provided in the KB Admin site. Use the navigation sidebar in the Bamboo KB Admin Site to create and manage articles, answer users’ questions, manage article images, approve and manage users’ comments, and create and manage Knowledge Base categories.

Some of the things you will want to do right away within your sites are listed below (click the links to read more details about that section):

KBSA Admin Site Home – Hub for managing knowledge content. You can use the Use the Tree View web part to navigate KB content by category. The Tree View web part is one of the first things you will want to update on your Admin site.
Manage Category Permissions – Create and edit article categories. Category control is another area you will want to update before opening up the site to your end users so that content is categorized appropriately.
Tag Cloud Article Access in KBSA – Create tags to be associated with articles.
KBSA Reporting – View data and statistics about Knowledge Base articles.
KBSA Authors – View data about Knowledge Base articles according to author.
Manage Images in KBSA – Upload article- or category-related images.
KBSA Pending Questions – Answer questions submitted by end users.
Managing Articles – Create and edit articles. Manage article and category permissions.
KBSA Comment Control – Approve and manage comments on articles.
KBSA Client Site – The KB Client site enables end users to search for articles and content.
KBSA Search Page – The Search page allows end users to search for articles using specific search criteria.
Ask a Question Page in KBSA – The Ask a Question page allows end users to submit questions to Knowledge Base Administrators, who can then review the questions and respond to them.
Display Article Page in KBSA – Users can e-mail, print and view the number of times the article has been viewed directly from the article itself.

One more area that you may consider updating very soon is who has permission to your KBSA site

Overview of Knowledge Base

Knowledge Base allows you to create a useful, dynamic knowledge management application within minutes. KBSA features two sites: the Bamboo KB Admin site and the Bamboo KB Client site.

The KB Admin site allows Knowledge Base Administrators to create and manage articles and article categories, view reporting, answer end-user questions, and more.

NOTE: If users have Designer permission level, they can see the site and you may not want anyone making modifications until the site has been used for a certain period of time.

NOTE: You may want to change the name of this site rather than keep it labeled “Client Site.”

The KB Client site has two available site templates to choose from:

Bamboo KB Client Site – Team Site, which is based on the standard SharePoint team site
Bamboo KB Client Site – Meeting Workspace, which is based on the standard SharePoint meeting workspace site

Knowledge Base features an easy-to-use, centralized site with Administrative and Client tabs (which are linked to sites).

Some of the things you will want to do right away within your sites are listed below (click the links to read more details about that section):

KBSA Admin Site Home – Hub for managing knowledge content. You can use the Use the Tree View web part to navigate KB content by category. The Tree View web part is one of the first things you will want to update on your Admin site.
Manage Category Permissions – Create and edit article categories. Category control is another area you will want to update before opening up the site to your end users so that content is categorized appropriately.
Tag Cloud Article Access in KBSA – Create tags to be associated with articles.
KBSA Reporting – View data and statistics about Knowledge Base articles.
KBSA Authors – View data about Knowledge Base articles according to author.
Manage Images in KBSA – Upload article- or category-related images.
KBSA Pending Questions – Answer questions submitted by end users.
Article Control – Create and edit articles. Manage article and category permissions.
KBSA Comment Control – Approve and manage comments on articles.
KBSA Client Site – The KB Client site enables end users to search for articles and content.
KBSA Search Page – The Search page allows end users to search for articles using specific search criteria.
Ask a Question Page in KBSA – The Ask a Question page allows end users to submit questions to Knowledge Base Administrators, who can then review the questions and respond to them.
Display Article Page in KBSA – Users can e-mail, print and view the number of times the article has been viewed directly from the article itself.

One more area that you may consider updating very soon is who has permission to your KBSA site

Overview of Licensing and Product Activation

When to Activate

After you purchase, you receive License Keys to use to activate the product license on each WFE server on your farm. License Keys never expire. See How many License Keys do I need for my SharePoint farm for more information. You can use a license key on only one server at a time. Servers in non-production (i.e., Staging, Test, Dev) farms require licenses too, just like servers in your production farm.

Activating a Standard Product License

For most Bamboo products, license keys are required for each WFE server in the SharePoint Farm. For certain products, such as Alert Plus or List Rollup, additional license keys may be required for application servers as well to use certain features. See Activating Your Bamboo Product License

Suites, Packs, Libraries, and Toolkits

For Bamboo Suites, Packs, Libraries and Toolkits, a single license activates all the products in the suite or pack for a specific WFE server. See Overview of Suite or Pack Licensing.

Keyless Licensing

On very large farms with several Bamboo products installed, it is often difficult to manage so many license keys. Bamboo offers keyless licensing for these scenarios. Please contact your Sales Manager for more information about keyless licensing.

Use the Bamboo Web License Manager to activate Bamboo products install on the SharePoint farm. For additional details, please see

Installing the Bamboo Web License Manager
Activating Your Bamboo Product License
Activating My Bamboo Product License Offline if your server doesn’t have access to the Internet.

Desktop Applications

Some Bamboo products are not installed on the SharePoint farm, but on a PC or server somewhere on your network. To activate the license for these products, please see Activating a Bamboo Desktop Product Using the License Manager.

Moving or Migrating your farm

If you are moving your SharePoint farm to new servers, please see Migrating my Bamboo Product License to a New Server. Licenses are activated to a particular hardware profile of the server. If the profile changes (i.e., you add a hard drive), the license will require migration.

If you have migrated your environment to a new SharePoint version (i.e., from SharePoint 201 to SharePoint 2013), see Migrate your Bamboo Product License Key From one SharePoint version to another. License keys for products running in different SharePoint versions are different. On-Prem Bamboo products on active support are eligible for no-cost upgrades to a newer SharePoint version (2016/2019/2022) as long as the two farms are not running concurrently for more than 60 days. Migrations to Microsoft 365 will require the purchase of new licenses. However, we do offer a discount for customers on current support for an on-premise product that has a Microsoft 365 equivalent

Trials

For product trials, no license is required. If you are wondering about the status of your trial or when it will expire, please see

Overview of Bamboo Product Trials

Overview of Licensing and and Product Activation

Try our products before you buy!

Trials are fully functional for 30 days from the date of installation.
Once a 30 day trial of a product has been installed on a server or farm, no further trial copies of the same product will function on the server or farm. When a product license key is purchased and activated (even after the trial has expired), the product will continue to work as it did during the trial.
Users who need additional time to evaluate a product will need to request a trial extension from their Bamboo Sales Account Manager (sales@bamboosolution.com).
There is no functional difference between the trial and purchased version of our products, with the exception of List Bulk Import and List Bulk Export. When a trial user purchases a license, it is not necessary to install a new version to replace the trial. You simply activate the license of the “trial” copy. Any configuration done on the product during the trial period will remain after the license is activated.
The List Bulk Import and the List Bulk Export product trials are limited in the number of items that can be imported/exported. Regardless of the number of items in an import file or in a SharePoint List/Library, only 15 items will be imported/exported with the trial version of these products. Once the license is activated, this restriction is lifted.

Overview of the new Bamboo product Logging

In April 2017, Bamboo released Bamboo.Logging v3.1.0.0 with the Q1 (2017) Cumulative Update of Bamboo component products.

In response to customer feedback the new logging version uses SharePoint ULS logs by default, instead of the the Bamboo logs. The main benefits of this change are:

Bamboo Log files will not fill the C: drive on WFE servers. Previously, Bamboo products reported errors to proprietary log files located in C:WindowsTempBambooSolutions on each web front end server in the farm as described in Error Log Files.
SharePoint administrators are very familiar with ULS logs and the ULS Log Viewer. When Bamboo products log to ULS, SharePoint administrators have one less set of logs to review.
ULS log files can be more easily managed for size and archived, a feature that was not previously available for Bamboo logs.

Bamboo component products installed or upgraded after April 2017 will have the new Bamboo Logging deployed as part of the Bamboo.Framework.wsp solution, which is common to Bamboo products and globally deployed to the SharePoint farm.

IMPORTANT:
1) If you have multiple Bamboo products installed on your farm, some Bamboo log files may remain in C:/Windows/Temp/BambooSolutions until you upgrade all of the Bamboo products.
2) Bamboo applications (e.g., PM Central, Workflow Conductor, In/Out Schedule Board) will not have the new Bamboo Logging until their respective CU’s are available in Q2 2017.

Please note the following for the new scripts:

The script installs all the WSPs found in the installation folder, in alpha order
The install/upgrade script deploys to all content web apps. If you would prefer to deploy to a single web app, you can modify the script or deploy via Central Administration.
Uses Upgrade instead of Install for existing components.

For additional information about how to use the updated processes:

Installing using the updated install process
Upgrading using the updated process
Uninstalling using the updated process

My product was licensed yesterday and today there is an error; what happened?

License keys are tied to the hardware GUID of the WFE server and if the GUID changes, the license will revert to the trial status. You will need to deactivate the license key and then re-activate the license using the same key.

GUIDs may change when a WFE server is dropped from a farm and then re-added.

IMPORTANT: For products licensed with the Bamboo License Manager (rather than the Web License Manager), the license key is tied to the hardware profile of the PC where the product is installed. If the hardware profile changes (i.e., a hard drive is added), the license will revert to the trial status. You will need to deactivate it and then re-activate it using the original license key. Products that use the Bamboo License Manager include: List Bulk Import, List Bulk Export, and User Profile Sync.

The problem is that the license status will no longer show the license key once the GUID changes, it will show as an expired trial license. See Is there a way to find a lost or unknown Bamboo product license key and then How to move your Bamboo Product License to a new server to resolve this issue.

Overview of moving a Bamboo Product License

To move a license, you need to deactivate the license key for the old server so you can activate it on the new server. A license key can be used on only one server at a time.

If the WFE servers in your SharePoint farm have access to the Internet, see How to move your Bamboo Product License to a new server.
If your WFE servers do not have Internet access, you will need to deactivate the license key via My Bamboo. See How to deactivate your Bamboo Product License is your server doesn’t have access to the Internet.

Toggle Anonymous Access

Step	Action	Result
1.	Navigate to your site contents and open the Bamboo KB Client Configuration list.
2.	By default, this list is set to use a designated account to access data, so the end users can be anonymous. If you are using the KB internally and won’t have anyone accessing it anonymously, edit the item and uncheck the Use a Designated Account to Access Data checkbox.
3.	You can keep this box checked if: you are using a designated account to search and display articles from the KB Admin site or you are allowing anonymous access to the KB Client site.	Either way, you need to enter an email address associated to your designated account.
3.	Or you can uncheck the box and not use a designated account.	Either option will eliminate the error message from showing up on the front page when you first create a KB Client site.

Migrate your Bamboo Product License Key From one SharePoint version to another

Overview of Licensing and and Product Activation

Bamboo Solutions completed its migration of more than 60 Bamboo products to SharePoint 2013 I the fall of 2013. A few years earlier, we completed the migration of many of those same products from SharePoint 2007 to SharePoint 2010.

Bamboo License Keys for previous versions of SharePoint are not valid for newer versions. If eligible, you can retrieve license keys for newer SharePoint versions through the My Bamboo area of the Bamboo Solutions web site.

When you activate product license keys for a newer SharePoint version, the keys for the older version become invalid after 60 days.

Bamboo Policy for Migrating License Keys

To receive a free SharePoint 2010 or SharePoint 2013 license key, you must have a valid Premium Support Contract for the product you are migrating to SharePoint 2010 or SharePoint 2013.

We support a 1:1 exchange of license keys. If your SharePoint 2007 farm had two WFE servers and your SharePoint 2010 farm has four WFE servers, you will need to purchase two additional SharePoint 2010 license keys. The same requirement holds for SharePoint 2010 farms you are migrating to SharePoint 2013.

How to get your new license keys

If you have a valid Premium Support Contract for the product you intend to migrate, follow these steps:

Step	Action
1.	Login to My Bamboo with the Bamboo account that made the original SharePoint 2007 Bamboo license key purchase or an account that can see the purchases.
2.	Click My Orders Product Licenses under the sectionlocated at the bottom of the page.
3.	On the Product Licenses tab of the My Orders page, each product purchased is listed. If an update is available, a Request SP 2013 License button is displayed in the Update Keys column. Click the button for the product you want to migrate. NOTES: 1. The Request SP 2010/2013 License button will not be available unless a Premium Support Contract is in place. 2. If you see something you think is wrong with your Product License listing, please contact your Bamboo Sales Representative at Sales@Bamboosolutions.com
4.	An order will be created automatically and you will be redirected to the order completion page, where you can retrieve the installation package. You will also receive an e-mail that provides you the link to the download package and your SharePoint 2013 License Keys. NOTE: If the text Not Available is displayed, this means either you do not have an active Premium Support contract or there is no SharePoint 2010 version of that product. Please contact your Sales Representative at Sales@bamboosolutions.com for additional assistance. For information about migrating the product, see these topics.

Migrate your Bamboo product from SharePoint 2010 to SharePoint 2013

Overview

This article outlines how to migrate Bamboo products from SharePoint 2010 to SharePoint 2013 (SharePoint Foundation 2013 & SharePoint Server 2013).

NOTE: In order to migrate a Bamboo product to SharePoint 2103 from a SharePoint 2010 environment, you need to ensure that the SharePoint 2010 farm has the appropriate version installed. If your Bamboo product version is older, you may need to upgrade the SharePoint 2010 version before migrating to SharePoint 2013. Please refer to information about the specific products that are installed on the farm you are migrating for possible additional steps needed or limitations of the migration (including whether the product is supported on SharePoint 2013 with the SharePoint 2010 look and feel).

For additional information about upgrading your existing SharePoint 2010 Farm to SharePoint 2013, read these TechNet articles:

Bamboo Solutions supports the Database Attach upgrade method for upgrading to SharePoint 2013. The migration of Bamboo products deployed on SharePoint 2007 environments directly to SharePoint 2013 Farms is not supported. These environments must be migrated to SharePoint 2010 first. Bamboo also does not support the downgrade of SharePoint editions during a migration. (i.e., SharePoint Server 2010 to SharePoint Foundation 2013)

Migration Steps

Step	Description
1.	Before migrating, update the Bamboo products you have in SharePoint 2010 to the latest available release.
2.	Uninstall any products that are not available on SharePoint 2013. Cross List is an example of a product that was not ported to SharePoint 2013. If you do not remove the Bamboo Cross List from the SharePoint 2010 farm before migrating, the migration will fail because the feature will not be available in the SharePoint 2013 farm.
3.	Retrieve the SharePoint 2013 installation package and license keys for the Bamboo products you are migrating. See Migrate your Bamboo Product License Key From one SharePoint version to another for additional details. Install the Bamboo products on the SharePoint 2013 farm.
4.	Backup the SharePoint 2010 content database and attach it to the SharePoint 2013 farm. If the database attach fails, see steps 1-3 above. IMPORTANT: Follow Microsoft’s Upgrade databases from SharePoint 2010 to SharePoint 2013 article to perform the database-attach migration.
5.	After the 2010 content databases have been successfully attached and upgraded to SharePoint 2013, you MUST retract and redeploy (or uninstall and reinstall) your Bamboo SharePoint 2013 products on the SharePoint 2013 farm. This process removes the SharePoint 2010 Web Part references and replaces them with SharePoint 2013 references in the newly attached content databases. This is not a Bamboo specific step. It must be performed for most 3rd party SharePoint software installations. If this step is skipped users will usually see errors when adding web parts to pages. IMPORTANT: If you have a staged migration that moves content databases in stages, you need to retract and re-deploy after each database (or group of databases are attached.
6.	Perform the permanent Visual Upgrade to upgrade your SharePoint 2010 site collections to the SharePoint 2013 Look and Feel. IMPORTANT: Bamboo does not support our SharePoint 2013 products running on a SharePoint 2013 server using the SharePoint 2010 Look and Feel.

Migrate your Bamboo product from SharePoint 2013 to SharePoint 2016

Overview

This article outlines how to migrate Bamboo products from SharePoint 2013 to SharePoint 2016.

NOTE: In order to migrate a Bamboo product to SharePoint 2106 from a SharePoint 2013 environment, you need to ensure that the SharePoint 2013 farm has the appropriate version installed. If your Bamboo product version is older, you may need to upgrade the SharePoint 2013 version before migrating to SharePoint 2016. Please refer to information about the specific products that are installed on the farm you are migrating for possible additional steps needed or limitations of the migration.

For additional information about upgrading your existing SharePoint 2013 Farm to SharePoint 2016, read these TechNet articles:

Bamboo Solutions supports the Database Attach upgrade method for upgrading to SharePoint 2016. The migration of Bamboo products deployed on SharePoint 2007 or SharePoint 2010 environments directly to SharePoint 2016 Farms is not supported. These environments must be migrated to SharePoint 2013 first.

Migration Steps

Step	Description
1.	Before migrating, update the Bamboo products you have in SharePoint 2013 to the latest available release.
2.	Uninstall any products that are not available on SharePoint 2016. Group Email is an example of a product that was not ported to SharePoint 2016. If you do not remove the Bamboo Group Email from the SharePoint 2013 farm before migrating, the migration will fail because the feature will not be available in the SharePoint 2016 farm.
3.	Retrieve the SharePoint 2016 installation package and license keys for the Bamboo products you are migrating. See Migrate your Bamboo Product License Key From one SharePoint version to another for additional details. Install the Bamboo products on the SharePoint 2016 farm.
4.	Backup the SharePoint 2013 content database(s) and attach it to the SharePoint 2016 farm. If the database attach fails, see steps 1-3 above. IMPORTANT: Follow Microsoft’s Upgrade databases from SharePoint 2013 to SharePoint 2016 article to perform the database-attach migration.
5.	After the 2013 content databases have been successfully attached and upgraded to SharePoint 2016, you MUST retract and redeploy (or uninstall and reinstall) your Bamboo SharePoint 2016 products on the SharePoint 2016 farm. This process removes the SharePoint 2013 Web Part references and replaces them with SharePoint 2016 references in the newly attached content databases. This is not a Bamboo specific step. It must be performed for most 3rd party SharePoint software installations. If this step is skipped users will usually see errors when adding web parts to pages. IMPORTANT: If you have a staged migration that moves content databases in stages, you need to retract and re-deploy after each database (or group of databases are attached.

Manually Install using PowerShell

Options for Installing

IMPORTANT: As of April 2017, Bamboo no longer includes ManualInstallation.ps1 or DisableAllBambooTimerJobDefinitions.bat in product download packages. An updated uninstall script is included instead. Please seeOverview of the Updated Installation Process for Bamboo components and Uninstalling using the updated process for details.

Perform the actions below to manually install or repair a product.

NOTE: Pay close attention to where a command should be run. Some commands must be run on either ONE or ALL Web front-end servers (WFE). A WFE is a server running the Microsoft SharePoint Foundation Web Application service. Refer to the System Settings > Manage Servers on this farm page in Central Administration for a list of servers running this service.

Step	Action
1.	Shut down the application pools for each Web application where you are installing the product. This will prevent other users from accessing sites and locking files that the installation script needs to update. NOTE: If you are using SharePoint 2010 and not Claims Based Authentication (CBA), instead of shutting down the app pools, you can stop the World Wide Web Publishing Service to prevent users from accessing sites and locking files. You should NOT stop the WWW Publishing service in SP2013 or in a CBA environment.
2.	On one Web front-end server (WFE), run the product .EXE file to extract its installation files. Browse to the misc folder. NOTE: If you do not see the misc folder or a file called ManualInstallation in this folder, your Bamboo product does not support this type of install.
3.	Right-click on the file DisableAllBambooTimerJobDefinitions.bat and choose Run as administrator. This script stops the timer job services for all Bamboo products installed on the farm, helping to put the farm in a quiescent state for the install. NOTE: If this script is not present in the misc folder for your Bamboo product, skip this step.
4.	On all WFE servers in the farm, perform the following actions: Run the command iisreset. Restart the SharePoint 2013 Timer (or SharePoint 2010) service.
5.	On the WFE where you extracted the product folders, right-click on the PowerShell application in the Start menu and choose Run as administrator. You can use Windows PowerShell or SharePoint 2013 Management Shell.
6.	Change to the misc folder in the extracted product installation files and enter the following command to start the manual installation script: `.ManualInstallation.ps1`
7.	When prompted, enter the Web application URL and choose whether you want to automatically activate the product features in the site collection(s). NOTE: To allow the installation script to run without prompting for input, edit the miscManualInstallation.ps1 script file and replace Read-Host with the highlighted text shown below: The script file installs Bamboo.Core.V2.wsp and Bamboo.Logging.V2.wsp, if they are not already in the solution store, and any required product components.
8.	Return to the misc folder. Right-click on EnableAllBambooTimerJobDefinitions.bat and choose Run as administrator. This enables all Bamboo timer job services. NOTE: If this script is not present in the misc folder for your Bamboo product, skip this step.
9.	Re-start the Application pools.
10.	Manually Activate the Product Feature(s) in the appropriate Site Collection(s) If you didn’t choose to activate site collection features automatically in step 7 above, don’t forget to activate those features in the site collections where you want to use them. After a Bamboo product solution is deployed to a Web Application, it’s feature(s) must be activated in the site collection before it can be used. When you are ready to activate the site collection feature, please see Activating a Bamboo Site Collection Feature. NOTE: You must be a Site Collection Administrator to activate site collection features.

Manually Install using stsadm

Options for Installing

These instructions use the stsadm.exe command, which can be found in the following location:

SharePoint 2007: %PROGRAMFILES%Common FilesMicrosoft SharedWeb Server Extensions12BIN
SharePoint 2010: %PROGRAMFILES%Common FilesMicrosoft SharedWeb Server Extensions14BIN
SharePoint 2013: %PROGRAMFILES%Common FilesMicrosoft SharedWeb Server Extensions15BIN

NOTE: Your product may include several SharePoint solutions in multiple [Component].wsp installation folders. Follow all steps for each solution to install the product for the first time.

Step	Description
1.	Review Best practices_for_a_successful_intstall to learn which servers to install on and what services to stop or restart.
2.	Add the solution to the SharePoint solution store. Run this command on the appropriate server in your farm and be sure you are running the command with an account that is a member of the local server Administrators group. The appropriate servers are typically those running the Foundation Web Application service or the Microsoft SharePoint Foundation Web Application service (or Windows SharePoint Services Web Application if you are using SharePoint 2007). Refer to Location of Install Files for more information. `stsadm.exe -o addsolution -filename [path][Component].wspcab[Component].wsp` where: [path] – the path to the extracted installation folders [Component] – the name of the component you are installing, as shown in the installation folder. The name of the component in the cab sub-folder may be slightly different than the installation folder name.
3.	Deploy the SharePoint solution. After adding the solution to the SharePoint solution store on your farm, it must be deployed to one or more Web Applications. This can be accomplished via Central Administration (see Deploying a Bamboo solution to a new Web Application for more information) or by running one of the following commands on the same server where you added the solution in Step 1 above. To deploy to a specific Web Application, run this command: `stsadm.exe -o deploysolution -name [Component].wsp -immediate -url [http://WebApplicationUri:portNumber] -allowGacDeployment -allowCasPolicies` where: [Component] – the name of the component you installed, as shown in the cab installation sub-folder [http://WebApplicationUri:portNumber] – the URL and Port for the target Web Application. Repeat this command for each web app you need to deploy to. OR To deploy to all Web applications EXCEPT the Central Administration Web application, run this command: `stsadm.exe -o deploysolution -name [Component].wsp -immediate -allcontenturls -allowGacDeployment -allowCasPolicies` where: [Component] – the name of the component you installed, as shown in the cab installation sub-folder
4.	Execute the deployment job(s). This is an optional step. The SharePoint Timer job will take care of the deployment eventually, but if you don’t want to wait for it, you can run this command. NOTE: This command needs to be run on every server on the farm that runs the Foundation Web Application service (or the Windows SharePoint Services Web Application service if you are using SharePoint 2007): `stsadm.exe -o execadmsvcjobs`
5.	Manually Activate the Product Feature(s) in the appropriate Site Collection After the Bamboo product solution is deployed to a Web Application, it must be activated in the site collection before it can be used. When you are ready to activate the site collection feature, please see Activating a Bamboo Site Collection Feature. NOTE: You must be a Site Collection Administrator to activate site collection features.

Manually uninstall using stsadm

A single Bamboo product may include a combination of one or more SharePoint solutions (WSPs) and components installed using an MSI installer. Refer to the original installation files from your product for information about the components that may have been installed.

To manually uninstall a Bamboo SharePoint solution, follow the steps below. If you need to uninstall a component that was installed using an MSI installed, see Manually Uninstalling a Bamboo .msi.

NOTE: The steps in these instructions use the stsadm.exe command, which can be found in the BIN folder of the 12/14/15 hive of a SharePoint server. For example, on a SharePoint 2010 farm, that would be %PROGRAMFILES%Common FilesMicrosoft SharedWeb Server Extensions14BIN

NOTE: You can also retract and remove a SharePoint solution from SharePoint Central Administration. To uninstall your Bamboo product this way, see Uninstalling from SharePoint Central Admin.

Step	Action
1.	Locate your stsadm.exe command utility. These instructions use the stsadm.exe command, which can be found in the BIN folder of the 12/14/15 hive of a SharePoint server. For example, on a SharePoint 2010 farm, that would be %PROGRAMFILES%Common FilesMicrosoft SharedWeb Server Extensions14BIN
2.	Schedule the solution Retraction. You can schedule the solution to be retracted from one web application at a time: `stsadm.exe -o retractsolution -name [Component].wsp -immediate -url [http://WebApplicationUri:Port]` or from all web applications at once: `stsadm.exe -o retractsolution -name [Component].wsp -immediate -allcontenturls` Where: [Component] is the name of the installed component (i.e., Bamboo.TreeView.wsp), as shown in the cab installation sub-folder or in the list of solutions in the Manage Farm Solutions page of SharePoint Central Administration. [http://WebApplicationUri:portNumber] is the URL and Port for the web application where the solution is installed.
3.	Execute the solution retraction. NOTE: This command needs to be run on each Web front-end (WFE) server in the farm. `stsadm.exe -o execadmsvcjobs`
4.	Remove the solution. Delete the solution from the SharePoint solution store only AFTER the retraction job is complete. `stsadm.exe -o deletesolution -name [Component].wsp` Where: [Component] is the name of the installed component (i.e., Bamboo.TreeView.wsp), as shown in the cab installation sub-folder or in the list of solutions in the Manage Farm Solutions page of SharePoint Central Administration.
5.	Repeat steps 2-4 for each solution included in the product. NOTE: There are two solutions that are common across multiple Bamboo products. They are: Bamboo AJAX Config (SP2007 only) and Bamboo Core. Do NOT uninstall them unless you are sure there are no other Bamboo products remaining on your farm. If there are no other Bamboo products on your farm, uninstall these two solutions last.

Manage Articles

From the admin site, users can manage articles using the tools under “Articles” on the quick launch menu.

The “Articles” heading links displays a standard Sharepoint list format of the articles in KB. Users can manipulate items on this list, just like in any other Sharepoint list using default editing options, or buttons in the ribbon.

Data Viewer Web Part in “All Articles” and “My Articles”

The All Articles and My Articles pages use our Data Viewer web part to provide robust runtime filtering and sorting options.

“My Articles” by default only displays articles created by the logged-in user, not those only edited by the user.

To filter by a column, type a word or phrase into the filter text box and then click the filter button to select a filter condition. Users can combine filters on multiple columns to further refine their results.

All currently applied filters will display text in the column filter text box. Click on the filter button to view what filter condition is applicable.

To reset an individual column filter, click “NoFilter” from the filter menu. Or reset all filters by clicking “Reset all filters” on any of the column filter menus.

To sort by column, click on the column heading (e.g. “ID,” “Article Title,” “Article Category”). Click on the heading again to reverse the sort order.

To edit or view an item from the data viewer, hover your mouse over the “Article Title” and a small downward arrow will appear next to the title. Click on the arrow to open a menu of options. Users can also set up alerts or workflows from this menu.

Adding/Removing Columns in “All Articles” and “My Articles”

To change the columns displayed in the web part, click on the dropdown menu in the upper right containing “columns selected.” Click the checkboxes on columns to display. This feature may not be available depending on your administrator’s configuration.

add columns.png

Advanced Administrators can configure the columns available for sorting filtering by editing the web part. Column setting are found under the “Data Viewer Web Part Settings” dialog box SharePoint List or Library > Column Settings. Administrators can select which columns to display, the display name, and display order.

Data Viewer has additional configuration options including in-line editing and allowing users to add/remove columns. Consult the Data Viewer Documentation for a more complete explanation of the configuration options.

Publishing Status

If you are not using workflows to manage article publishing and would like to change the default publishing settings, edit the list settings from the ribbon on the “Articles” page. Change the default value of the Article Status column.

Categories & Types

KBSA Configuration Overview

Managing Types

Types provide an additional way to categorize articles by function, for example, FAQs, Product Instructions, or Technical References. Types are stored in the “Article Type” column of the “Bamboo KB Articles” List.

Administrators can edit the default article types by editing the list settings and updating the values of the “Article Type” choice column.

Manage Images in Knowledge Base

Knowledge Base Overview

Manage all images used in your articles or on your site in the Bamboo KB Picture Library.

This library stores images uploaded during article creation. Images can be directly inserted into the article content without first having to upload them to a SharePoint library. The Image Manager is accessed while creating the article content. You can insert pictures you have already uploaded, or you can upload new ones.

Location of Installation

IMPORTANT: As of April 2017, Bamboo has changed the installation process for Bamboo components. The Setup Program has been replaced by an updated process. Please see Overview of the Updated Installation Process for Bamboo components and Uninstalling using the updated process for details.

If you are installing a Bamboo product in a SharePoint farm environment, make sure to start the installation on the correct server. The required installation location is listed in the Setup/Installation program interface in the description for each component. See Overview of the Setup Program from more information.

Most Bamboo products are installed on a farm server running the Microsoft SharePoint Foundation Web Application service (or the Windows SharePoint Services Web Application if you are using SharePoint 2007), but some are installed on a farm server running the Central Administration service. Refer to SharePoint Central Administration -> System Settings -> Servers -> Manage servers on this farm for a list of farm servers running these services. If you are using SharePoint 2007, find the list of farm servers in Central Administration > Operations > Servers in Farm.

CA-Manage Servers on this farm.png
During the install process, the component will be automatically deployed to all Web front-end servers by the SharePoint Timer service via SharePoint Solution Deployment. There is no need to run the Setup/Installation program on more than one server in the farm.

Refer to Required Installation Permissions for information about the level of permission the installation account requires.

Listing of Bamboo Web Parts and their associated Activation DLLs

Use this list when you need to extend a trial with a *.lic file. See Use the provided .lic file to an extend your product’s trial period for more information.

NOTE: When products were ported to SP2010, many of the activation DLLs were moved to the GAC and remain there for SP2013. This list will tell you the name of the activation DLL and where it resides for the current release.

The GAC is the Windows Global Assembly Cache and is a location on each server in your SharePoint farm. It is typically found at c:WindowsAssembly.

If an activation DLL is not in the GAC, it will be in the BIN. The BIN refers to the BIN location within a particular web application of your SharePoint farm. A product activation DLL that resides in the BIN should be found in the BIN of all web applications where it has been deployed.

Product	Activation DLL	in the GAC?
Alert Plus Web Part (HW05)	Bamboo.AlertPlus.DLL	Yes for SP2010 and SP2013, but in the BIN for SP2007
Alerts Administrator (HW39)	Bamboo.AlertsAdministrator.Application.dll	Yes
Bulk Export (HW33)	Bamboo.BulkExport.dll	No. It is wherever you install it.
Bulk Import (HW18)	Bamboo.BulkImport.exe	No. It is wherever you install it.
Calendar Plus Web Part (HW20)	Bamboo.CalendarViewExtended.DLL	Yes
Chart Plus Web Part (HW27)	Bamboo.Chart.DLL	No, BIN
Column Level Security (HW41G)	Bamboo.FieldLevelSecurityColumn.DLL	Yes
Community Central (SA15)	Bamboo.CommunityCentralPack.DLL	Yes
Cross List Web Part (HW09)	Bamboo.CrossList.DLL	No, BIN
Cross Site Web Part (HW63)	Bamboo.CrossSiteDisplay.DLL	Yes for SP2010 and SP2013, but in the BIN for SP2007
Custom Identifier Column (HW41H)	Bamboo.CustomIdentifierColumn.DLL	Yes
Data-Viewer Web Part (HW37)	Bamboo.SPGridView.DLL	Yes
Discussion Board Plus (SA75)	Bamboo.DiscussionBoardPlusPack.DLL	Yes
File Share Library (HW60)	Bamboo.FileShareLibrary.DLL	Yes
Filters Collection (HW61)	Bamboo.SharePointFilters.DLL	Yes for SP2010 and SP2013, but in the BIN for SP2007
Grants Management (SA02)	Bamboo.GrantManagementAcceleratorPack.DLL	Yes
Group Email Web Part (HW14)	Bamboo.GroupEmail.DLL	No, BIN
Group Redirect Web Part (HW12)	Bamboo.GroupRedirect.WebPart.DLL for SP2007, it was Bamboo.GroupRedirect.dll	No, BIN
Hello Web Part (FW01)	No Activation Required
In-Out Schedule Board (SA06)	Bamboo.InAndOutScheduleBoardPack.DLL	Yes
IT Productivity Pack (PB01)	Separate license Keys were issued for the individual, included products (HW06: Password Change Web Part, HW07: User Account Setup Web Part, and HW10: Password Reset Web Part). This product is no longer available. Please see Password Management Toolkit for its successor.
Knowledge Base (SA05)	Bamboo.KBAcceleratorPack.DLL	Yes
KPI Column (HW41J)	Bamboo.KPIColumn.DLL	Yes
List Consolidator (HW72)	Bamboo.ListConsolidator.DLL	No, BIN
List Integrity Web Part (HW01)	Bamboo.WebParts.LinkedList.dll (was available only for SP2007)	Yes
List Print (HW50)	Bamboo.ListPrint.DLL	Yes
List Rollup Web Part (HW24)	Bamboo.ListRollupDataSourceControl.dll	Yes
List Rotator Web Part (HW21)	Bamboo.ListRotator.DLL	No, BIN
List Search Simple Web Part (HW11A)	Bamboo.SimpleSearch.DLL	Yes
List Search Advanced Web Part (HW11B)	Bamboo.AdvancedSearch.DLL	Yes
Lookup Selector Column (HW41AB)	Bamboo.LookupPlus.DLL	Yes
Mini Calendar Web Part (HW22)	Bamboo.MiniCalendar.DLL	Yes
My Alerts Organizer (HW40)	Bamboo.MyAlerts.Application.DLL	Yes
Navigators (HW55)	Bamboo.Navigators.DLL	Yes
Office to PDF Conversion Solutions Accelerator (BW04)	Bamboo.Conversion.OOfDoc2PDF.dll	No. It is wherever you install it.
Password Change Web Part (HW06)	Bamboo.HelperWebParts.ChangePassword.DLL	Yes
Password Expiration Web Part (HW23)	Bamboo..dll	Yes
Password Management Toolkit (PB01)	Bamboo.PasswordManagementToolkit.dll	Yes
Password Reset Web Part (HW10)	HW10 R1.x – Bamboo.Utility.DLL HW10 R2.x – Bamboo.DirectoryServices.dll	Yes, as of R2.x
PM Central (SA12)	Bamboo.SharePointProjectManagementCentral.dll	Yes
PM Central Mobile (SA12M)	Bamboo.Web.PMC.RESTEndPoint.DLL	Yes
Poll Web Part (HW38)	Bamboo.PollVoting.dll	Yes
Project Portfolio Dashboard (SA35)	Bamboo.ProjectPortfolioDashboard.DLL	Yes
Rating Column (HW41I)	Bamboo.RatingColumn.DLL	Yes
Rich Text Column (HW41C)	Bamboo.RichText.DLL	Yes
SharePoint Desktop Explorer (HW02)	Bamboo.SPExplore.dll (This product is no longer available)	N/A
Site Creation Plus (HW28)	Bamboo.SiteCreationPlus.DLL	Yes
SQL View Web Part (HW04)	Bamboo.SQLView.WebPart.DLL or Bamboo.SQLView.DLL (not supported in SP2013)	Yes
Task Master (HW45)	Bamboo.TaskMaster.DLL	Yes
Team Calendar (HW34)	Bamboo.TeamCalendar.DLL	Yes
Time Tracking and Management (SA12A)	Bamboo.TimeTrackingManagementPack.DLL	Yes
Tree View Web Part (HW03)	Bamboo.TreeView.DLL	Yes
User Account Setup Web Part (HW07)	Bamboo.UserAccount.Setup.WebPart.DLL	No, BIN
User Directory Web Part (HW08)	Bamboo.UserDirectory.DLL	Yes
User Manager for Sites (??)
User Management Solution Accelerator (SA01)	..Bamboo Solutions CorporationBamboo User Management Bamboo.UserManagement.ServiceFactory.dll*
User Profile Plus Web Part (HW29)	Bamboo.WSSUserProfile.DLL	No, BIN
User Profile Sync (HW19)	Bamboo.SPProfileADSync.exe	No. It is where you install it.
User Redirect Web Part (HW13)	Bamboo.UserRedirect.DLL	No, BIN
Validator Column (HW41E)	Bamboo.ColumnValidator.DLL	Yes
Video Library (HW69)	Bamboo.VideoLibrary.DLL	Yes
Virtual Map View Web Part (HW31)	Bamboo.VirtualMapView.DLL	Yes
Visual Indicator Column (HW41D)	Bamboo.VisualIndicator .DLL	Yes
Wiki Publisher (HW51)	Bamboo.DocumentConversion.DLL	Yes
Workflow Conductor (SA08)	Bamboo.Conductor.License.dll	Yes
World Clock and Weather Web Part (HW17)	No Activation Required

Localize Bamboo Web Parts for your Language

Overview of the localization process for Bamboo Products

Applies to:

All Bamboo Web Part components
Windows SharePoint Services 3.0 and Microsoft Office SharePoint Server 2007
SharePoint Foundation 2010 and SharePoint Server 2010
SharePoint Foundation 2013 and SharePoint Server 2013

Bamboo products can be configured to display product menus, user interface text, and settings in your local language. You can also customize the default text provided with the product. To change the language or text a product displays, perform the steps described in this page. Click a link below for detailed information about each step.

About the Language Files
Editing Text in Language Files
Selecting a New Language File for a Product

Top

About the Language Files

There are four language files included with Bamboo products. Their name and location may differ by product.

Setting

Older Products

Newer Products

Web Part Language Settings

Newer products will show the language choices in the Web Part settings using the abbreviated [language]-[COUNTRY] format (e.g. “en-US”)

Language File Names

1033.English.xml (the default)
1031.German.xml
1034.Spanish.xml
1036.French.xml

Bamboo.[Product].en-US.resx (the default)
Bamboo.[Product].de-DE.resx
Bamboo.[Product].es-ES.resx
Bamboo.[Product].fr-FR.resx

Language File Location

These files are located in the wpresources folder. This folder and its associated language files may be located under one of the following paths on each SharePoint server:

servernamedriveInetpubwwwrootwss
VirtualDirectoriesportwpresources[Product]
servernamedriveInetpubwwwrootwss
VirtualDirectoriesportwpresources[Product] LanguageFiles
servernamedriveProgram FilesCommon FilesMicrosoft Sharedweb server extensionswpresources[Product]

Depending on your version of SharePoint, your localization files may be found in the following locations.

servernamedriveProgram FilesCommon Filesmicrosoft sharedWeb Server Extensions15CONFIGAdminResources (SharePoint 2013)
servernamedriveProgram FilesCommon Filesmicrosoft sharedWeb Server Extensions14CONFIGAdminResources (SharePoint 2010)

The German, Spanish and French files have not yet been translated; although the file name suggests otherwise, their content is English. Edit these files to provide your own text or translation of the product user interface and settings.

IMPORTANT: If you do not rename the files you modify, your customizations will be overwritten when you upgrade to a new Bamboo product release.

To make sure that your customizations do not get overwritten when you upgrade the product, follow these steps:

Step

Action

Copy the default file for the appropriate language and rename the copy. For example, you might save a localized French language file as CompanyName.1036.French.xml or Copy.Bamboo.ProductName.fr-FR.resx.

NOTE: When you next upgrade the product, the default file (i.e., 1036.French.xml) will be overwritten with the new version. Your file will not. You can use any file name, as long as the file extension is .xml (or .resx for newer products).

To create language files for languages other than German, English, Spanish, or French, copy one of the existing language files and rename it. Then edit the file to provide your own translation.

When you upgrade your Bamboo product, the installation/setup application will not remove or overwrite language files you created if you saved them with a name other than the default. However, product upgrades may require that you merge new resource strings for the new product release.

NOTE: If you forget to add new resource strings to your custom language file, you may see strange things in the user interface. The product will display missing resource string IDs instead of text.

Copy these new resource string IDs from a default language file to your custom file and make any desired translations.

Top

Editing Text in Language Files

IMPORTANT: Before making any changes to any file, back up your original file and put it in a safe place.

To change text in a language file, follow these steps:

Step	Action
1.	Open the language file in a text editor and locate the text you want to change.
2.	Edit the text between the <resource></resource> tags but do not edit the tags. NOTE: Do NOT modify the resource id value. Modify only the text between the <resource></resource> tags. If you want to remove text completely, delete only the text; do not delete the <resource> entry from the file, or the product interface will display an error message. In the example below, the text you can modify is highlighted in gray.
3.	When you are finished with your changes, save the file and copy it to the appropriate resources folder on all Web front-end servers in your SharePoint farm.
4.	Follow the instructions below to select your new language file in the product settings.

Top

Selecting a New Language File for a Product

The instructions below for changing language file settings apply to Bamboo products with settings configured in the Web Part tool pane or Web Part Settings pop-up page. If you have multiple instances of a product in your portal, you must make the same change for each instance that requires the change.

Change the Language Settings in the Web Part Tool Pane:

Step	Action
1.	Click the edit drop-down menu on the Web Part title bar and select Edit Web Part (or Modify Shared Web Part if you are using SharePoint 2007). See the example from the Group Email Web Part.
2.	In the Language Settings section of the Web Part tool pane, select the language file you want to use. See the example from the Group Email Web Part. If you have created a new file (i.e., Copy.Bamboo.ProductName.fr-FR.resx), it should appear in the list as a valid selection.
3.	Click Apply and then OK in the Web Part tool pane to apply your changes.

Change the Language Settings in the Web Part Settings Pop-up Page:

Step	Action
1.	Click the edit drop-down menu on the Web Part title bar and select Edit Web Part (or Modify Shared Web Part if you are using SharePoint 2007).
2.	Click the [Product] Settings button in the Web Part tool pane.
3.	Click Language Settings in the Web Part Settings page and select the language file you want to use. If your product does not have a Language Settings section, look for the Select a Language drop-down list in General Settings instead. If you have created a new language file (i.e., Copy.Bamboo.ProductName.fr-FR.resx), it should appear in the list as a valid selection.
4.	Click the Save & Close button to save the Web Part settings.
5.	Click Apply and then OK in the Web Part tool pane to apply your changes.

Localize Bamboo Applications or Custom Columns

Overview of the localization process for Bamboo Products

Bamboo applications and custom columns are slightly different than web parts when it comes to localizing/translating. The user interface isn’t confined to a web part, but can exist as site definitions or other custom pages. For example, the configuration of a Bamboo custom column is within the SharePoint list settings area.
The text strings that require translation are located in different files than the strings that appear in a web part.

Changing the language or text for an application or custom column is a multi-step process:

About the Language files
Editing text in resource files
Applying Language File Updates

Top

About the Language Files

Text displayed in a Bamboo application may be included in one or both of the following locations:

Provisioning Resources. These resources are located in the 12, 14, or 15 “Hive”, in the Resources folder. The number of the Hive depends on the version of SharePoint you are using (e.g., SP2007 has a 12 Hive, SP2010 has a 14 Hive, and SP2013 has a 15 Hive).

The Bamboo.*.resx files include text used in site features, site definitions, list definitions, and other provisioning resource elements. Any changes you make in these files will apply to new product instances only.
Application/Runtime Resources. These are also located in the 12, 14, or 15 Hive, but in the CONFIGResources folder.The Bamboo.*.resx file in the CONFIG folder is different than the one included in the Resource folder. This one includes text used in application pages, custom site menu actions, navigation elements, and other runtime resources. Any changes you make will apply to new and existing product instances only.

In each location, there may be multiple versions of Bamboo.*.resx files with identical content. The different files are provided for English (en-US), German (de-DE), French (fr-FR), and Spanish (es-ES). The content of all files is in English until you translate it to your language. If your site is configured to use a language that does not have a corresponding Bamboo product .resx file, copy an existing file and rename it to include the culture name for that language pack. For example, create a file for Italian by saving the default file as Bamboo.[Product].it-IT.resx. Make your changes to this new file. If your site is configured to use a specific language but you do not have a culture-specific file, the product will use the default Bamboo.[Product].resx file instead.

IMPORTANT: If you customize one of the default resource files provided with the product, your changes will be overwritten when you upgrade.

To avoid losing customizations, copy the customized file to a different location (not the same folder) before upgrading. After the upgrade is finished, compare the new file with your customized file to incorporate any new entries. Then copy the merged file to the Resources folder. Culture-specific files created for languages that are not provided with the product will not be overwritten during an upgrade, but you still need to incorporate new resource entries.

Top

Editing text in resource files

IMPORTANT: Before making any changes, back up your original file to a different folder.

To change text in a resource file, open it in a text editor and locate the text you want to change. Editable text is usually found between the <value></value> tags, as shown in the screen shot below. Do not modify the data tag. If you want to remove text completely, delete only the text; do not delete the <data> or <value> entries from the file, or the server will display an error message. In the example below, the editable text is highlighted in gray.

When you are finished with your changes, save the file and copy it to the appropriate Resources *folder on *all Web front-end servers in your SharePoint farm. Follow the instructions below to make your changes take effect.

Top

Applying Language File Updates

To apply changes to Provisioning Resource Files:

If you modified the provisioning resources file, apply your changes by restarting Web services with the following command on all Web front-end servers.

iisreset

NOTE: changes to provisioning resources affect new instances of the Bamboo product only; existing instances of the product are not updated.

To apply changes to Application/Runtime Resource Files:

If you modified the application/runtime resources file, apply your changes by executing the following stsadm command on all Web front-end servers. This command copies the updated resource file to the App_GlobalResources folder of each Web application. Changes apply to existing product instances and any new instances you create.

stsadm -o CopyAppBinContent

NOTE: Changes apply to EXISTING product instances AND any new instances you create.

Comments & Ratings

Overview of Knowledge Base Solution Accelerator

Manage and Edit Comments

The comments widget appears at the bottom of each article. Users can enter comments and admins can monitor them from the “Comments” link in the quick launch menu.

Go to the “Comments” link in the quick launch to see a list of comments across KB. Manage comments by editing and saving your changes to the list:

To change the article a comment appears under, edit the Article ID
Edit comment content by editing the item column “Comments”
Publish/Reject comments by editing the “Status” column
Article Title displays the title of the Article ID of the comment. This field does not auto-update if you change the Article ID field for a comment.

To sort comments, use the filter/sort functions on the comment list. For example, filter comments by “Status” equals “Submitted” to view comments requiring moderation.

Search Comments

Use the Search function in the quick launch to search through comments by article, status, or comment content.

Advanced Comment List Configuration

To edit the columns used in the list, edit the list settings for “Bamboo KB Rating and Comments” on the Comments page. Use the ribbon to edit the list settings by selecting List > List Settings.

Administrators can change the default publishing options so that comments publish immediately without moderation. Under List Settings, click on the Status column to edit it and at the bottom of the page change the “Default Value” to “Published.”

Important: If you are using workflows to approve and manage comments, do not manually approve comments. Doing so will stop the workflow task from approving comments and the Workflow Task List will display open tasks. Choose to approve comments using only one method (workflows or manual approval).

Ratings

Ratings and commenting are done separately and can independently enabled/disabled. Ratings can be found in the top section of each article. Each user is limited to one rating, although users can re-open the article and change their previously submitted rating.

Top rated articles appear under the “Top Rated” category in the “Featured” tab of the tab view WP.

Enabling/Disabling Comments & Ratings

Administrators can toggle the display of comments & ratings. Navigate to the client site and click “Site Contents” in the quick launch. Under site contents open “DisplayPopUpPage,” which will bring up a blank page displaying “Article can only be displayed when it is selected from the tree view under home.

This is the web part that displays the KB articles, however on this page it doesn’t point to a specific article and is therefore blank. Configuring this web part will toggle the display.

Edit the page and web part to bring up configuration options. Look Under the “Advanced” heading for “Article Layout.” Click on the “Comment” line item and use the arrows to toggle the comment display.

Under “Rating and Sharing Options,” un/check the “Rating” box to toggle rating displays.

Toggling either option will save the current records of ratings and comments. These options just remove them from the article display accessible to users.

Step	Action	Description
1.	From the KB Client site, click the Tag Cloud link.	Edit the KB Tag Cloud Web Part.
2.	Enter the site URL for your Bamboo KB Admin site.
3.	Enter the relative path to the KB Admin site and click the green arrow to populate the fields below.
4.	Select the KB Articles List:	Select the Bamboo KB Articles List.
4.	Select the KB Tag Cloud List:	Selected the Bamboo KB Tag Cloud List.
5.	Enter the URL to the page that contains the Bamboo Display Article Web Part for displaying article content:	This field is prepopulated with the relative path to the Bamboo KB Display Article Web Part.
6.	Tag Format:	Click to select a font type, style, color, background color, alignment, decoration, etc. in the dialog box.
7.	Number of Top Tags to Display:	Enter the number of tags you want to display in the tag cloud. In the example screenshot above, only 20 of the most viewed (i.e. top) tags will be displayed in the tag cloud. Show Drop-Down Filter Menu: Select this check box to show a filter drop-down box that allows users to locate tags in the cloud by first letter of the tag name.
8.	Number of Related Articles to Display:	Enter the number of related articles you want displayed after selecting a tag in the cloud.
9.	Select a Language: Select this option to set the language used on the user interface of this Web Part. See Localize Bamboo Web Parts for your Language for more information.
10.	Click Apply and then click OK to save your changes.

Viewing Articles

Tabs

Categories & Breadcrumbs

Search

Security Configuration for the Access Account for the KB Admin Site

Security Configuration for the Access Account for the KB Client Site

Issue 1: Copying or Removing Assemblies

Resolution:

Issue 2: Deployment Fails or Times Out

Resolution:

Issue 3: Copying a File Failed

Resolution:

Issue 4: Resources Scoped for one Web App must be deployed to more Web Apps

Resolution:

Issue 5: Cannot Find a Certain File

Resolution:

Advanced

Add tags to the Bamboo KB Tag Cloud List:

Using search operators AND, Quotes or Plus:

Using search operators OR or a Space

Using search operator Minus

Background

Resolution

To upload a new image:

To manage images:

To answer a question

To edit a question

To mark a question as answered

To mark a question as needing a KB

To view replies

When to Activate

Activating a Standard Product License

Suites, Packs, Libraries, and Toolkits

Keyless Licensing

Desktop Applications

Moving or Migrating your farm

Trials

Please note the following for the new scripts:

For additional information about how to use the updated processes:

Bamboo Policy for Migrating License Keys

How to get your new license keys

Overview

Migration Steps

Overview

Migration Steps

Data Viewer Web Part in “All Articles” and “My Articles”

Adding/Removing Columns in “All Articles” and “My Articles”

Publishing Status

Categories

To add a new category:

To change a category:

Managing Types

Applies to:

About the Language Files

Editing Text in Language Files

Selecting a New Language File for a Product

About the Language Files

Editing text in resource files

Applying Language File Updates

Manage and Edit Comments

Search Comments

Advanced Comment List Configuration

Ratings

Enabling/Disabling Comments & Ratings